Manufacturing Operations Manager

THE TEAM YOU WILL BE JOINING

• Established U.S. operation that is part of a broader international manufacturing organization serving specialized industrial and technical markets.
• Stable, long-standing business with a strong reputation for quality, service, and technical expertise within its niche.
• Lean branch structure where this role serves as the senior on-site leader, partnering closely with global leadership while overseeing day-to-day business operations in the U.S.
• Small but experienced team environment with tenured employees across office, service, shipping, and customer support functions.
• Low-layered organization where leaders are expected to be hands-on, responsive, and comfortable working across multiple areas of the business.
• Collaborative culture that values practicality, accountability, continuity, and strong cross-functional communication.

WHAT THEY OFFER YOU

• Opportunity to step into a highly visible leadership role with broad oversight across operations, customer support, sales, service, and administrative functions.
• Stable, team-oriented environment with strong employee tenure
• Direct exposure to international leadership and the ability to influence the day-to-day success of the U.S. business.
• Manageable leadership scope within a smaller organization, offering the chance to make an impact without the complexity of a heavily layered corporate structure.
• Competitive total rewards package, including health benefits, retirement contribution, paid time off, holidays, and bonus potential

WHERE IT IS LOCATED

• On-site position in Charlotte, NC.

WHAT YOU WILL DO

• Lead the day-to-day operations of the U.S. business across areas such as sales, customer support, shipping, service coordination, office administration, and select business support functions.
• Manage and support a small on-site team, helping drive accountability, workflow execution, and strong communication across the branch.
• Serve as a key liaison between the U.S. operation and international leadership, ensuring alignment on priorities, processes, and business needs.
• Partner with commercial and service teams to resolve customer issues, support order execution, and maintain a high level of responsiveness in the market.
• Oversee operational processes tied to inventory, purchasing, reporting, budgeting support, and general office/facility needs.
• Step in where needed to solve problems, remove roadblocks, and keep the business running efficiently in a fast-moving, hands-on environment.

• HOW YOU ARE QUALIFIEDProven leadership experience within a highly technical manufacturing or engineering-driven environment, with exposure to complex products, precision processes, or specialized industrial applications; an engineering background is strongly preferred
• Ability to lead across multiple business functions, balancing strategic oversight with hands-on execution in a smaller company setting.
• Strong business and technical aptitude, with the ability to understand specialized products, customer requirements, and operational workflows.
• Experience working in a lean organization where leaders are expected to make sound decisions, solve problems quickly, and operate with a high degree of ownership.
• Strong communication and interpersonal skills, with the ability to work effectively across local teams, customers, and international leadership.
• Comfort working with Microsoft Office and ERP/business systems, along with the judgment and detail orientation needed to manage a broad operational scope.