Demo

Business Service Rep

ABCD
Malden, MA Full Time
POSTED ON 12/29/2025
AVAILABLE BEFORE 1/29/2026
Bilingual in either Spanish or Haitian Creole, preferred, not required

Reliable transportation needed to travel to employers, trainings and

staff meetings The MassHire Career Centers connect qualified job seekers

with employers, providing the tools and resources needed to start a

career, increase skills, or find a new job. Join us as a Business

Service Representative in creating a supportive and enriching

environment for our community. If you are passionate about community

development and possess the required skills, we invite you to apply. Key

Responsibilities Responsible for marketing and promoting the Career

Centers to employers and utilizing business information to assist the

team in career coaching. Participate in local strategic planning for

employer demand driven programs, training and services in our region.

Contact employers to assess their needs and provide information on

various services available through the Public Workforce System.ca

Provide various services to businesses including job order posting, job

referrals, recruitments, job fairs, referral to partners,

apprenticeships, labor market information and other services as needed.

Respond to incoming requests from employers in our region. Ensure Career

Center staff are aware of employers needs and job order specifications

to facilitate prompt and effective servicing of job orders. Work

collaboratively with team members to facilitate placement of Career

Center customers into open positions. Conduct and/or coordinate group

presentations to employers. Plan, organize and conduct job fairs,

special events and recruitments to provide large scale labor exchange

opportunities for both employers and job seekers. Perform other related

duties as assigned from time to time. Skills, Knowledge and Expertise A

minimum of a Highschool Diploma or equivalent and three years of

customer service or relevant experience is required. An Associate\'s or

Bachelor\'s degree in human services, public administration, business

management or related field preferred but not required. At least 2 years

of experience working in a career center, providing services to

Businesses, Or Other Related Experience Preferred But Not Required.

Ability to function effectively as part of a business services team.

Knowledge and experience with WIOA (and other Career Center Programs)

regulations, programs, guidelines and administrative requirements are

preferred. Ability to work sensitively and effectively with individuals

of diverse social, economic and cultural backgrounds. Why Work Here Make

a Difference: Every day, your work directly impacts the lives of

thousands in the Greater Boston community, empowering them and making

positive, lasting change. Inclusive Environment: ABCD values the

diversity of its workforce, with an inclusive culture that respects

individuality and promotes collaboration. Continuous Learning: We offer

numerous training and development opportunities, ensuring our staff

remain at the forefront of community action methodologies and

strategies. Comprehensive Benefits: At ABCD, we take care of our own,

providing a competitive benefits package, including health coverage and

retirement plans. A Legacy of Impact: Join an organization that boasts a

legacy spanning over half a century, consistently championing the rights

and needs of our community\'s most vulnerable. Teamwork & Camaraderie:

Be a part of a passionate team, united in their mission to combat

poverty, and ensure every individual can reach their fullest potential.

Salary.com Estimation for Business Service Rep in Malden, MA
$65,358 to $81,568
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Business Service Rep?

Sign up to receive alerts about other jobs on the Business Service Rep career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$62,963 - $81,207
Income Estimation: 
$77,000 - $101,611
Income Estimation: 
$121,487 - $157,064
Income Estimation: 
$27,838 - $39,876
Income Estimation: 
$44,199 - $55,861
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at ABCD

  • ABCD Boston, MA
  • The Teacher is responsible for the care and education of a group of children as part of a teaching team. The Teacher plans and implements the Education Com... more
  • 14 Days Ago

  • ABCD Boston, MA
  • The Teacher is responsible for the care and education of a group of children as part of a teaching team. The Teacher plans and implements the Education Com... more
  • 14 Days Ago

  • ABCD Malden, MA
  • Through our offices in Boston and Malden, ABCD\'s Housing and Homelessness Prevention Department supports people in their search and works to prevent famil... more
  • 1 Day Ago

  • ABCD Boston, MA
  • ABCD delivers its programs and services through a network of neighborhood sites located throughout Boston and Malden. As a Client Advocate, you will handle... more
  • 2 Days Ago


Not the job you're looking for? Here are some other Business Service Rep jobs in the Malden, MA area that may be a better fit.

  • Crayon Boston, MA
  • About Us Sales deals are more competitive than ever, but most sales reps aren’t prepared to sell against the competition. At Crayon, we're building the fut... more
  • 10 Days Ago

  • Atlas Business Consulting South Boston, MA
  • Customer Service Representative – Boston, MAFull-Time • Customer Support • Training Included About the JobWe’re looking for a Customer Service Representati... more
  • 27 Days Ago

AI Assistant is available now!

Feel free to start your new journey!