What are the responsibilities and job description for the Client Advocate position at ABCD?
ABCD delivers its programs and services through a network of
neighborhood sites located throughout Boston and Malden. As a Client
Advocate, you will handle direct case management services to clients
currently at or below 200% of the Federal Poverty Line who live in
Boston, Malden, Medford, and Everett at a neighborhood site. Key
Responsibilities Responsible for maintaining case management files, and
providing supportive services and referrals Conduct intake process and
assist clients in establishing educational and occupational goals.
Develop positive working relationships with various organizations within
the public and private sectors to expand placement efforts. Identify
support services needed and make appropriate referrals and orient new
clients to referred programs. Conduct workshops for the diverse
populations of a specific community. Assist clients in properly
completing job applications and resumes for employment opportunities.
Follow up with prospective agencies and employers to maintain up-to-date
information on employment opportunities. Provide clients with services
for EITC tax preparation, food pantry, fuel assistance, SummerWorks, and
Virtual Gateway services, including food stamps and health insurance.
Perform other related duties as assigned from time to time. Skills,
Knowledge and Expertise Minimum of high school diploma or equivalent,
with up to one year of experience in case management, job development or
general office support required Demonstrated proficiency in Microsoft
Word and Excel required Excellent oral and written communication skills
Must be able to work sensitively and effectively with individuals of
diverse educational, socio-economic and cultural backgrounds. Expected
Salary: \$43,000 USD. Salary scales are set according to an explicit
compensation policy and relevant market data. Due to funding
restrictions and our strong focus on internal parity, this salary is
thoughtfully aligned with the duties expected for this role, and offers
are firm. Why Work Here Make a Difference: Every day, your work directly
impacts the lives of thousands in the Greater Boston community,
empowering them and making positive, lasting change. Inclusive
Environment: ABCD values the diversity of its workforce, with an
inclusive culture that respects individuality and promotes
collaboration. Continuous Learning: We offer numerous training and
development opportunities, ensuring our staff remain at the forefront of
Community Action Methodologies And Strategies. Comprehensive Benefits
At ABCD, we take care of our own, providing a competitive benefits
package, including health coverage and retirement plans. A Legacy of
Impact: Join an organization that boasts a legacy spanning over half a
century, consistently championing the rights and needs of our
community\'s most vulnerable. Teamwork & Camaraderie: Be a part of a
passionate team, united in their mission to combat poverty, and ensure
every individual can reach their fullest potential.
neighborhood sites located throughout Boston and Malden. As a Client
Advocate, you will handle direct case management services to clients
currently at or below 200% of the Federal Poverty Line who live in
Boston, Malden, Medford, and Everett at a neighborhood site. Key
Responsibilities Responsible for maintaining case management files, and
providing supportive services and referrals Conduct intake process and
assist clients in establishing educational and occupational goals.
Develop positive working relationships with various organizations within
the public and private sectors to expand placement efforts. Identify
support services needed and make appropriate referrals and orient new
clients to referred programs. Conduct workshops for the diverse
populations of a specific community. Assist clients in properly
completing job applications and resumes for employment opportunities.
Follow up with prospective agencies and employers to maintain up-to-date
information on employment opportunities. Provide clients with services
for EITC tax preparation, food pantry, fuel assistance, SummerWorks, and
Virtual Gateway services, including food stamps and health insurance.
Perform other related duties as assigned from time to time. Skills,
Knowledge and Expertise Minimum of high school diploma or equivalent,
with up to one year of experience in case management, job development or
general office support required Demonstrated proficiency in Microsoft
Word and Excel required Excellent oral and written communication skills
Must be able to work sensitively and effectively with individuals of
diverse educational, socio-economic and cultural backgrounds. Expected
Salary: \$43,000 USD. Salary scales are set according to an explicit
compensation policy and relevant market data. Due to funding
restrictions and our strong focus on internal parity, this salary is
thoughtfully aligned with the duties expected for this role, and offers
are firm. Why Work Here Make a Difference: Every day, your work directly
impacts the lives of thousands in the Greater Boston community,
empowering them and making positive, lasting change. Inclusive
Environment: ABCD values the diversity of its workforce, with an
inclusive culture that respects individuality and promotes
collaboration. Continuous Learning: We offer numerous training and
development opportunities, ensuring our staff remain at the forefront of
Community Action Methodologies And Strategies. Comprehensive Benefits
At ABCD, we take care of our own, providing a competitive benefits
package, including health coverage and retirement plans. A Legacy of
Impact: Join an organization that boasts a legacy spanning over half a
century, consistently championing the rights and needs of our
community\'s most vulnerable. Teamwork & Camaraderie: Be a part of a
passionate team, united in their mission to combat poverty, and ensure
every individual can reach their fullest potential.
Salary : $43,000