What are the responsibilities and job description for the Client Advocate position at ABCD?
ABCD delivers its programs and services through a network of
neighborhood sites located throughout Boston and Malden. As a Client
Advocate, you will handle direct case management services to clients
currently at or below 200% of the Federal Poverty Line who live in
Boston, Malden, Medford, and Everett at a neighborhood site. Key
Responsibilities Responsible for maintaining case management files, and
providing supportive services and referrals Conduct intake process and
assist clients in establishing educational and occupational goals.
Develop positive working relationships with various organizations within
the public and private sectors to expand placement efforts. Identify
support services needed and make appropriate referrals and orient new
clients to referred programs. Conduct workshops for the diverse
populations of a specific community. Assist clients in properly
completing job applications and resumes for employment opportunities.
Follow up with prospective agencies and employers to maintain up-to-date
information on employment opportunities. Provide clients with services
for EITC tax preparation, food pantry, fuel assistance, SummerWorks, and
Virtual Gateway services, including food stamps and health insurance.
Perform other related duties as assigned from time to time. Skills,
Knowledge and Expertise Minimum of high school diploma or equivalent,
with up to one year of experience in case management, job development or
general office support required Demonstrated proficiency in Microsoft
Word and Excel required Excellent oral and written communication skills
Must be able to work sensitively and effectively with individuals of
diverse educational, socio-economic and cultural backgrounds. Bilingual
skills in Spanish are highly preferred. Expected Salary: \$43,000 USD.
Salary scales are set according to an explicit compensation policy and
relevant market data. Due to funding restrictions and our strong focus
on internal parity, this salary is thoughtfully aligned with the duties
expected for this role, and offers are firm. Why Work Here Make a
Difference: Every day, your work directly impacts the lives of thousands
in the Greater Boston community, empowering them and making positive,
lasting change. Inclusive Environment: ABCD values the diversity of its
workforce, with an inclusive culture that respects individuality and
promotes collaboration. Continuous Learning: We offer numerous training
and development opportunities, ensuring our staff remain at the
forefront of community action methodologies and strategies.
Comprehensive Benefits: At ABCD, we take care of our own, providing a
competitive benefits package, including health coverage and retirement
plans. A Legacy of Impact: Join an organization that boasts a legacy
spanning over half a century, consistently championing the rights and
needs of our community\'s most vulnerable. Teamwork & Camaraderie: Be a
part of a passionate team, united in their mission to combat poverty,
and ensure every individual can reach their fullest potential.
neighborhood sites located throughout Boston and Malden. As a Client
Advocate, you will handle direct case management services to clients
currently at or below 200% of the Federal Poverty Line who live in
Boston, Malden, Medford, and Everett at a neighborhood site. Key
Responsibilities Responsible for maintaining case management files, and
providing supportive services and referrals Conduct intake process and
assist clients in establishing educational and occupational goals.
Develop positive working relationships with various organizations within
the public and private sectors to expand placement efforts. Identify
support services needed and make appropriate referrals and orient new
clients to referred programs. Conduct workshops for the diverse
populations of a specific community. Assist clients in properly
completing job applications and resumes for employment opportunities.
Follow up with prospective agencies and employers to maintain up-to-date
information on employment opportunities. Provide clients with services
for EITC tax preparation, food pantry, fuel assistance, SummerWorks, and
Virtual Gateway services, including food stamps and health insurance.
Perform other related duties as assigned from time to time. Skills,
Knowledge and Expertise Minimum of high school diploma or equivalent,
with up to one year of experience in case management, job development or
general office support required Demonstrated proficiency in Microsoft
Word and Excel required Excellent oral and written communication skills
Must be able to work sensitively and effectively with individuals of
diverse educational, socio-economic and cultural backgrounds. Bilingual
skills in Spanish are highly preferred. Expected Salary: \$43,000 USD.
Salary scales are set according to an explicit compensation policy and
relevant market data. Due to funding restrictions and our strong focus
on internal parity, this salary is thoughtfully aligned with the duties
expected for this role, and offers are firm. Why Work Here Make a
Difference: Every day, your work directly impacts the lives of thousands
in the Greater Boston community, empowering them and making positive,
lasting change. Inclusive Environment: ABCD values the diversity of its
workforce, with an inclusive culture that respects individuality and
promotes collaboration. Continuous Learning: We offer numerous training
and development opportunities, ensuring our staff remain at the
forefront of community action methodologies and strategies.
Comprehensive Benefits: At ABCD, we take care of our own, providing a
competitive benefits package, including health coverage and retirement
plans. A Legacy of Impact: Join an organization that boasts a legacy
spanning over half a century, consistently championing the rights and
needs of our community\'s most vulnerable. Teamwork & Camaraderie: Be a
part of a passionate team, united in their mission to combat poverty,
and ensure every individual can reach their fullest potential.
Salary : $43,000