What are the responsibilities and job description for the Mobile Homeless Outreach Specialist position at ABCD?
Through our offices in Boston and Malden, ABCD\'s Housing and
Homelessness Prevention Department supports people in their search and
works to prevent families from entering homelessness by providing
housing counseling. We provide information to help people navigate the
maze of paperwork and procedures that comes with subsidized housing.
Join us as Mobile Homeless Outreach Specialist in creating a supportive
and enriching environment for our community. If you are passionate about
community development, possess the required skills, and are dedicated to
making a positive impact, we invite you to apply. Key Responsibilities
Responsible for identifying unsheltered homeless individuals in the
Malden, Medford, Everett and Chelsea areas through direct street
outreach activities and through community referrals from mental health,
hospitals, local law enforcement and municipalities and other social
service agencies. Work collaboratively with the Mobile Homeless Outreach
Coordinator to conduct outreach in the community, focusing on those who
are most vulnerable. Outreach will occur in identified hot spots in the
tri- neighborhoods at times when individuals are most likely to be
found, including early morning and evenings. Complete a Vulnerability
assessment tool to determine vulnerability and acuity of individuals
during street outreach as well as other outreach and referral processes.
Assist the homeless with accessing resources and make referrals for
additional support services, continuing to engage with the unsheltered
homeless until shelter or permanent housing is obtained. Provide
advocacy for homeless when they encounter barriers. Collaborate with
other agencies in the region to provide team outreach services. Maintain
complete client records, daily activity logs, mileage logs,
neighbor-related data tracking systems and other reports as directed.
Establish and maintain positive, productive working relationships with
mental health programs, shelter programs, police (and other local
officials), and providers of services and resources to homeless. Attend
team meetings, case conferences, training workshops and community
meetings as needed. Perform other related duties as assigned from time
to time. Skills, Knowledge and Expertise Minimum of a high school
diploma or equivalent with 12 months of social services experience
required. Bachelor?s degree in social work, human services or related
Field Preferred. Experience Working Directly With The Chronically
homeless strongly preferred. Demonstrated basic understanding of severe
mental health, physical health, and substance abuse issues and symptoms.
Ability to listen with sensitivity to other people?s feelings, needs,
and points of view, and demonstrate tact and courtesy in expressing
opinions or ideas. Demonstrated ability to manage multiple cases
effectively and efficiently and be able to adapt well to changing
priorities and challenging individuals. Must be able to work sensitively
and effectively with individuals of diverse educational, socio-economic
and cultural backgrounds. Must have a valid driver?s license and be able
to work outside of normal business hours, particularly with flexible
evening hours. Ability to drive a 15-passenger van to outreach events
and occasionally transport clients to services. Ability to work outside
in all weather conditions for periods for time.
Homelessness Prevention Department supports people in their search and
works to prevent families from entering homelessness by providing
housing counseling. We provide information to help people navigate the
maze of paperwork and procedures that comes with subsidized housing.
Join us as Mobile Homeless Outreach Specialist in creating a supportive
and enriching environment for our community. If you are passionate about
community development, possess the required skills, and are dedicated to
making a positive impact, we invite you to apply. Key Responsibilities
Responsible for identifying unsheltered homeless individuals in the
Malden, Medford, Everett and Chelsea areas through direct street
outreach activities and through community referrals from mental health,
hospitals, local law enforcement and municipalities and other social
service agencies. Work collaboratively with the Mobile Homeless Outreach
Coordinator to conduct outreach in the community, focusing on those who
are most vulnerable. Outreach will occur in identified hot spots in the
tri- neighborhoods at times when individuals are most likely to be
found, including early morning and evenings. Complete a Vulnerability
assessment tool to determine vulnerability and acuity of individuals
during street outreach as well as other outreach and referral processes.
Assist the homeless with accessing resources and make referrals for
additional support services, continuing to engage with the unsheltered
homeless until shelter or permanent housing is obtained. Provide
advocacy for homeless when they encounter barriers. Collaborate with
other agencies in the region to provide team outreach services. Maintain
complete client records, daily activity logs, mileage logs,
neighbor-related data tracking systems and other reports as directed.
Establish and maintain positive, productive working relationships with
mental health programs, shelter programs, police (and other local
officials), and providers of services and resources to homeless. Attend
team meetings, case conferences, training workshops and community
meetings as needed. Perform other related duties as assigned from time
to time. Skills, Knowledge and Expertise Minimum of a high school
diploma or equivalent with 12 months of social services experience
required. Bachelor?s degree in social work, human services or related
Field Preferred. Experience Working Directly With The Chronically
homeless strongly preferred. Demonstrated basic understanding of severe
mental health, physical health, and substance abuse issues and symptoms.
Ability to listen with sensitivity to other people?s feelings, needs,
and points of view, and demonstrate tact and courtesy in expressing
opinions or ideas. Demonstrated ability to manage multiple cases
effectively and efficiently and be able to adapt well to changing
priorities and challenging individuals. Must be able to work sensitively
and effectively with individuals of diverse educational, socio-economic
and cultural backgrounds. Must have a valid driver?s license and be able
to work outside of normal business hours, particularly with flexible
evening hours. Ability to drive a 15-passenger van to outreach events
and occasionally transport clients to services. Ability to work outside
in all weather conditions for periods for time.