What are the responsibilities and job description for the Customer Service Representative / CSR - Boston- Start ASAP position at Atlas Business Consulting?
Customer Service Representative – Boston, MAFull-Time • Customer Support • Training Included About the JobWe’re looking for a Customer Service Representative to join our Boston crew and help keep our customers taken care of. If you’re someone who communicates clearly, stays calm under pressure, and likes solving problems, you’ll fit right in. What You’ll Do as a Customer Service RepresentativeAssist customers by phone, email, and in personProvide clear answers, resolve issues, and create a smooth experienceUpdate customer records and log interactions accuratelyHelp with scheduling, orders, and general service needsWork closely with the team to meet daily sales goalsMaintain a friendly, professional attitude that represents the company well What You Should Bring as a Customer Service RepresentativeStrong communication skills (Boston directness welcome!)Ability to juggle multiple tasks without losing your stridePositive energy and a genuine desire to help peopleBasic computer and data entry knowledgeCustomer service experience is great—but not requiredHigh school diploma or equivalent preferred What We Offer our Customer Service RepresentativeCompetitive pay bonus opportunitiesPerformance incentivesPaid training and ongoing developmentSupportive, team-focused environmentGrowth opportunities for motivated team members Work SettingOn-site in Boston, MAFull-time schedule during standard business hoursFriendly, collaborative workplace with that classic Boston work ethic Equal Opportunity EmployerWe welcome applicants of all backgrounds. All employment decisions are made without regard to protected characteristics as defined by law.Company DescriptionOur success is built on our people. We foster a culture of growth, learning, and excellence, equipping our associates with the tools and training they need to succeed. By investing in professional development, we ensure that our team members are not only effective brand ambassadors but also strategic thinkers who bring innovative solutions to every campaign.
Salary : $37,000 - $47,000