What are the responsibilities and job description for the Inside Sales Representative position at ABB?
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.
This Position reports to:
Director Of Customer Service Sales
In this role, you will have the opportunity to drive service sales processes, generate service sales opportunities and secure profitable sales within the designated areas. Each day, you will focus on Installed Base (IB) penetration and selling the entire Service product portfolio. You will also showcase your expertise by building long-term customer relationships and ensuring immediate response to specific customer needs and issues.
Your Role and Responsibilities:
- Drive sales within the Installed Base market (aftermarket), promoting various upgrades, retrofits, and value-add solutions to the benefit of the customers and ABB.
- Understanding the channel strategy and the establishment of related prices, and preparing sales plans, reviewing them, and proposing recovery plan(s) when needed.
- Generating service sales leads and developing new market opportunities by utilizing market trend information and through identifying and exploring potential new service portfolios.
- Acting as a marketer/salesperson of ABB’s service products and solutions during marketing activities (campaigns, trade fairs, exhibitions, conferences, customer meetings).
- Engage in daily discussion with existing ABB accounts supporting customer operations through consultative sales of high-quality sales, support and services
The work model for the role is: #LI-Hybrid
Our Team Dynamics
You will join a high performing team, where you will be able to thrive, develop accounts, support customer growth and share success.
Qualifications for the Role:
- Bachelor’s Degree, focused on Business, Engineering or Sales preferred
- 4 years of experience in aftermarket sales/ sales support/ account management/ manufacturing sales; demonstrated experience in consultative sales in manufacturing environments including general industries, automotive, Tier and aerospace.
- Possess an enhanced knowledge of Sales Force, SAP, Microsoft platforms.
- You are passionate about sales, new business development and customer service. Well versed in account development, negotiating, sales presentations, new business development. Focus on value-based selling.
- You are at ease communicating in a manufacturing environment.
- Previous experience as a sales engineer, sales support specialist, account manager or new business developer preferred
- Willingness to relocate within 6 months to 2 years
- Authorized to work in the U.S. without sponsorship now or in the future
What’s in it for you?
We give you the space to lead, the support to grow, and the chance to make a difference. Whether you're solving problems, building something new, or helping others succeed, your impact is real. You’ll be part of a team that values your voice and celebrates your progress.
Benefits: Our benefits? Competitive, comprehensive, and crafted with you in mind.
More about us
Operating in over 50 countries with more than 100 locations, ABB Customer Service boasts an impressive global operation including after sales support for OEM parts, Training, Remanufacturing services, Warranty Services, Field Services and Upgrades support. ABB Robotics & Discrete Automation Business area provides robotics, and machine and factory automation including products, software, solutions and services. Revenues are generated both from direct sales to end users as well as from indirect sales mainly through system integrators and machine builders. www.abb.com/robotics
ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.
All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner. MyBenefitsABB.com
#ABBCareers #RunwithABB #Runwhatrunstheworld #LI-KP1
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.
