What are the responsibilities and job description for the Patient Services Representative / Medical Receptionist / Front Desk position at A.P.R., Inc. (AlphaProTemps)?
Shift: Day 5x8-Hour (08:00 - 17:00)Required Qualifications:• HSD/GED• Flu vaccination (no exceptions/no declinations)• Experience with medical insurance, referral processes, and benefit plans• 1 year of recent experience working in an outpatient clinic or medical office setting• Ability to read, understand, and respond to detailed oral and written instructionsPreferred Qualifications:• 2 years’ recent experience working as a Patient Service Representative• Experience with CS-Link/Epic• Understanding of medical terminologyJob Duties:• Primary point of contact for patient relations in person and by phone• Greet patients and assist in resolving patient concerns and escalating as appropriate• Check patients in/out and collect co-payments, give receipts, and reconcile payments• Verify patient demographics and insurance information in CS-Link/Epic• Schedule appointments and complete patient registration• Process and track referrals and authorizations for various insurance types• Handle patient/provider correspondence• Explains polices, procedures, or services to patients• Sanitize workspace using provided supplies and following department guidelinesCompany DescriptionAlphaProTemps is specialized in providing "best-in-class" professional staff augmentation services. These recruiting directives include temporary labor, contract sourcing, professional & technical niches, vendor-on-site, and managed service programs.
Salary : $24