Receptionist/Office Manager

Description

A&D Mortgage - Financial Holding Company successfully providing residential and commercial loans for more than 20 years.

Our employees are our most valuable resource, and their knowledge and expertise play an important role in achieving our client’s goals.

We have 400 employees, and it’s just the beginning!

Overall Responsibility:

We are seeking a highly organized, personable, and proactive Receptionist/Office Manager to oversee front desk operations and ensure the smooth functioning of daily office activities. This dual-role position is ideal for someone who enjoys being the first point of contact while also keeping the back-end operations efficient and well-organized.

Key Responsibility:

• answer telephone, screen and direct calls 
• take and relay messages
• provide information to callers
• greet persons entering organization
• direct persons to correct destination
• deal with queries from the public and customers
• ensure knowledge of staff movements in and out of organization
• monitor visitor access and maintain security awareness
• provide general administrative and clerical support
• prepare correspondence and documents
• receive and sort mail and deliveries
• schedule appointments
• maintain appointment diary either manually or electronically
• organize conference and meeting room bookings
• co-ordinate meetings and organize catering
• monitor and maintain office equipment and supplies
• tidy and maintain the reception area

Qualifications

• high school diploma generally required
• knowledge of administrative and clerical procedures
• knowledge of computers and relevant software applications
• knowledge of customer service principles and practices
• keyboard skills
• ability to work a switchboard

Key Competencies

• verbal and written communication skills
• professional personal presentation    
• customer service orientation   
• information management
• organizing and planning
• attention to detail
• initiative
• reliability

WE OFFER

· PTO/Sick Days

· Comprehensive medical, dental, vision benefits

· Paid volunteer hours

· Life Insurance, Short-term Disability, and Long term Disability

· Health Savings Account

· 401k

· Paid training and career development

· Career Growth: As part of a growing and evolving company, you will have ample opportunities to develop your career, take on new challenges, and make a significant impact.

· Work-Life Balance

· Inclusive Culture: We are committed to fostering a diverse and inclusive workplace where all employees feel valued and empowered. We celebrate unique perspectives and believe diversity drives innovation.

· Cutting-Edge Technology: Access state-of-the-art learning tools and technologies to enhance your own professional development and that of the entire organization.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.