What are the responsibilities and job description for the Patient Advocate position at 4 Corner Resources?
4 Corner Resources is seeking a Legal Patient Advocate to support a leading patient advocacy organization. This role is ideal for someone with a strong paralegal background who can guide patients and families through complex legal and medical decisions with empathy and clarity.
Patient Advocate Responsibilities:
- Serve as the first point of contact for patients, gathering detailed intake information and exposure history
- Qualify leads and determine appropriate legal or medical support pathways
- Manage high-volume inbound and outbound calls (75-120 daily)
- Guide patients and families through asbestos-related and complex legal processes
- Connect individuals with a vetted legal network and ensure a smooth handoff
- Maintain accurate, detailed documentation in Salesforce CRM
- Act as a patient advocate, ensuring legal needs are being supported by internal and external partners
- Collaborate with medical experts and internal teams to simplify complex legal concepts
- Bachelor’s degree or Associate’s degree in Paralegal Studies preferred
- Paralegal certificate strongly preferred
- 3 years of experience in legal intake, paralegal work, or high-volume call center environment
- Experience in personal injury, medical malpractice, mass torts, or class action cases is a plus
- Familiarity with asbestos-related claims preferred
- Experience working with CRM systems (Salesforce preferred) and dialer tools
- Strong attention to detail and ability to manage multiple cases simultaneously
- Location: Onsite in Downtown Orlando
- Schedule: Monday-Friday, with one evening shift per week (11am-7pm); optional weekend shift (11am-5pm) with a flex day off (Friday or Monday).
- Position Type: Direct hire
- Salary: $60,000-$70,000 comprehensive benefits
Salary : $60,000 - $70,000