Program Coordinator

1736 Family Crisis Center offers crisis intervention services, including four 24- hour hotlines, as well as longer-term services in client advocacy and outpatient psychotherapy. The residential counseling and support services include shelter programs for (1) runaway and homeless adolescents, (2) domestic violence and human trafficking victims and their children (emergency and transitional programs) (3) Homeless prevention and rapid re-housing services for the general population and Veterans and their families. Community outreach programs are provided to educate the public and prevent mental-health problems in the general population and in targeted groups to at-risk populations.

Responsibilities

• Manages all shelter activities; reviews all shelter cases in all aspects, taking responsibility for quality and timeliness of all shelter services. Responsible for all assigned record keeping and documentation relevant to the agency
• Attends meetings and provides outreach as directed; conducts weekly staff meetings and other shelter meetings as necessary. Interviews, trains, and supervises shelter staff, trainees, interns, and volunteers
• Ensures adherence to agency polices/procedures and to professional ethics and good conduct on the part of the staff, volunteers, and students.
• Makes recommendations to the senior management regarding development of shelter services, policies affecting shelter services, and related matters
• Ensures that the duties necessary to maintaining continuous shelter coverage are carried out (such as shelter coverage, house maintenance and supply operations, assessment of need for volunteers, maintenance of contacts with community resources, and other duties as appropriate)
• Other duties as assigned

Requirements

• Advanced Degree from an accredited college/university in mental health, social services or comparable field.
• Prefer 2-5 years experience working with populations in a residential living facility for people experiencing homelessness (combination of education and experience will be considered)
• Strong knowledge of Case management ethics, HIPAA, Programmatic standards of operation and clinical engagement, clinical documentation methods, Housing First, Harm Reduction and Trauma informed philosophies
• Experience coordinating projects and reports
• Excellent oral and written communication skills
• Good analytical and problem-solving abilities and proactive decision-making abilities
• Proven presentation and facilitation skills
• Strong leadership skills
• Strong organizational skills
• Possess excellent team and interpersonal skills
• Able to work under minimum supervision
• Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, and employment and education verifications
• Availability to respond to staff on a 24 hour a day, seven days a week basis

EQUAL OPPORTUNITY EMPLOYER:

1736 Family Crisis Center is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran and/or military status, protected medical leaves, domestic violence victim status, political affiliation, and any other status protected by state or federal law.

Salary : $67,000 - $75,000