What are the responsibilities and job description for the Employee and Labor Relations Senior Manager position at 1199 SEIU?
Requisition #:
7398
# of openings:
1
Employment Type:
Full time
Position Status:
Permanent
Category:
Non-Bargaining
Workplace Arrangement:
Hybrid
Fund:
1199SEIU National Benefit Fund
Job Classification:
Exempt
Responsibilities
- Answer Employee and Labor Relations (ER/LR) inquiries, and provide information requiring comprehensive knowledge of the Collective Bargaining Agreement (CBA) and Fund policies, procedures and operations; provide information as appropriate to knowledge base and level of issue
- Provide management and staff with coaching/counseling necessary to assist them in resolving personnel matters
- Recommend strategies, goals and objectives for both collective bargaining and management staff
- Mediate conflict between management and staff to reconcile differences
- Investigate and evaluate union complaints to determine viability before leading the fact-finding process and investigations of employee grievances and issues
- Manage the disciplinary action process in accordance with Fund policies and procedures
- Collaborate with HR Assistant Director in managing realignments, reviewing reclassification requests, and handling departmental personnel requests, etc.
- Co-facilitate workshops that fall within Employee relations including but not limited to policies and procedures
- Collaborate with HR Leadership team on Special Projects –Contract Negotiations, Process Improvement, Production Standards, Revision of Policies and Procedures
- Interpret Collective Bargaining Agreement provisions; investigate and provide information for grievance proceedings arbitration and hearings
- Manage the confidential investigations of employee complaints by researching and providing relevant information
- Review and finalize written materials including reports, memos, and correspondences for accuracy and completeness
- Facilitate Labor Relations meetings; collaborate with department leaders in Labor Management Meetings to ensure resolution of items discussed
- Resolve escalated issues such as employee complaints, harassment allegations, discrimination allegations, and situations involving interpersonal conflict in the workplace
- Follow all Health Insurance Portability and Accountability Act (HIPAA) and Protected Health Information (PHI) requirements and regulations
- Perform additional duties as assigned by Management
Qualifications
- Bachelor’s degree in Business, Industrial Relations or Human Resources or equivalent work experience required
- Minimum five (5) years working experience in Employee and/or Labor Relations required; prior experience in a union setting preferred
- Basic skills in Microsoft Word, Outlook, and PowerPoint preferred
- Knowledge of labor relations principles and practices
- Advanced oral, listening, presentation and written communication skills required
- Must be able to work within and maintain the confidentiality required of the organization and the Human Resources Department
- Excellent interpersonal skills with the ability to maintain effective working relationships with union officials, employees, and management
- Excellent analytical and problem-solving skills with the ability to assist with investigations from initial complaint to resolution
- Ability to prioritize and multitask effectively in a fast paced, confidential environment with competing priorities
Salary : $117,500 - $146,900