Zurich North America’s Apprentice Program

The first in our industry to be certified by the U.S. Department of Labor

Our innovative General Insurance Apprentice Program allows participants to simultaneously gain the education and the experience to launch a rewarding career in commercial insurance.

Zurich’s initiative is to develop a new generation of workers to help the U.S. succeed in the 21st century economy.

The two-year program offered in Addison, TX combines targeted virtual / remote coursework with the Borough of Manhattan Community College in New York, New York with relevant work rotations at Zurich’s Addison, TX office.

Apprentices who successfully complete this two-year program will :

• Work in a paid, benefit-eligible full-time position at Zurich
• Receive a Department of Labor Certificate of Apprenticeship
• Possess credentials and skills for today’s ever-changing marketplace

In our Addison office Apprentices will support our Worker's Compensation Claims Team with :

• Processing client claims with a focus on worker’s compensation claims
• Analyzing claims through multiple channels
• Assisting in updating coding requirements
• Reviewing reports to stay within state compliance rules
• Utilizing resources and methods of best practices to set up claims accurately

Basic Qualifications :

• High School Diploma or equivalent
• Professional work experience not required
• Must be enrolled and validated as college ready by the Borough of Manhattan Community College Admissions.

Preferred Qualifications :

• 1 or more years of work experience and / or leadership role in student activities and / or significant voluntary community service
• Ability to balance multiple priorities and work deadlines
• Strong customer service skills
• Collaboration and problem solving skills
• Ability to communicate with impact
• High-degree of self-discipline and focus
• Attention to detail
• Ability to collaborate and work successfully in a team environment
• Intermediate computer skills, especially Excel
• Ability to navigate learning and interactions in an online environment

As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time ().

Last updated : 2024-05-03