Zūm has reimagined student transportation, the nation's largest mass transit system. Our integrated end-to-end cloud-based platform provides a modern service for school districts purpose-built around the needs of kids and the expectations of their families. Zūm provides one seamless, real-time interface for parents, drivers, schools, districts, administrators, and operators, to transport children safely and with increased visibility and personalized care. Our multi-sized vehicle approach includes an electric vehicle-first commitment, reduces student commute times by up to 20%, and coupled with our marketplace, delivers added fleet efficiency and optimization. We have been driving the industry forward since 2015, and with more than 8 million miles completed to date, we are leading a new era of safe, reliable, efficient, and sustainable transportation.

Responsibilities:

• Be a back up to the dispatcher
• Work with the Engineering and Product Team to prepare and improve school bus routes.
• Work cross functionally with internal teams and external customer staff to maintain the routes during the school year keeping user experience, efficiency and accuracy in mind
• Will learn and work with Zum routing and scheduling software to improve the accuracy of routing system
• Work with the operations team in establishing reports to measure operating metrics such as driver hours, miles and on-time performance
• Meets with school officials as needed to keep routes current and accurate
• Critically analyze daily schedules in support of on-time performance, efficient routing, and productivity objectives.
• Monitor demand throughout the day and adjust run times and breaks as needed. Communicate run-time adjustments to dispatchers in a timely manner.
• Run appropriate internal reports throughout the day and at the end of the day and week to check for issues such as conflicts and delays and make necessary corrections.
• Provide timely feedback to supervisor/manager on issues and recommendations for improvement.
• Perform other related duties as assigned. 

• Knowledge of the greater local area
• To be subject to a pre-employment background check and drug screen.
• Excellent computer skills are necessary and the ability to learn Zum’s dashboard and software.
• Must have experience of different levels of work at a school bus yard including experience of routing and having managed more than 50 school bus operations.
• The ability to communicate effectively and understandably, both orally and in writing; take instructions or direction from members of the team including yard staff, drivers, and ops managers
• The ability to work in a fast-paced environment; pay attention to detail; handle stress; manage multiple duties or assignments; sit or stand at a workstation for extended periods of time. 
• To possess excellent interpersonal skills, good problem solving and analytical skills necessary to gather and interpret data, have good organizational skills and be able to prioritize work.

The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role is $33-35/Hr.

Zum Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.