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Job Role : Portfolio Activation Specialist
Location : Austin. TX (Onsite / Hybrid)
Mode of interview : Skype, Video / Telephonic
Job Roles / Responsibilities :
The Portfolio Activation Specialist (PAS) role is a highly critical, strategic advisor and Enterprise Agreement onboarding expert who engages with customers to accelerate their consumption of their Cisco Enterprise Agreement, transforming their business and driving business outcomes.
The role is part of the Customer Experience (CX) organization, one of Cisco’s fastest growing teams.
The PAS will build close relationships with customers and other internal teams such as Sales, architects, engineers as well as fellow CX colleagues Customer Success teams.
Your primary goal will be to advocate value of our Enterprise Agreement and assist our customers through the needed milestones to achieve the value of the products they have booked purchased.
If you’re passionate for customer success, collaboration, and end-to-end service & support excellence, we have a place for you!
What You’ll Do
In this role you’ll be a primary point of contact for our customer Enterprise Agreement onboarding with complete accountability of the quality of the engagement.
Supervise the progress of deliverables, both internally and externally, through a customer onboarding plan that includes activity definition, sequencing of landmarks, project schedules, project results and quality requirements of the onboarding plan.
Who You Are
You consider yourself highly customer-focused and have 5 year Customer Success and / or Project Management work experience.
Previous experience with Smart Account / Licensing and Enterprise Agreement Experience is a plus
Last updated : 2024-03-24
Full Time
Business Services
$82k-109k (estimate)
03/26/2024
03/26/2024
ztek-inc.com
JOHNS CREEK, GA
200 - 500
2001
Private
VIKRAM SHARMA
$5M - $10M
Business Services
The job skills required for Portfolio specialist include Leadership, Project Management, Presentation, Collaboration, etc. Having related job skills and expertise will give you an advantage when applying to be a Portfolio specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Portfolio specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Portfolio specialist positions, which can be used as a reference in future career path planning. As a Portfolio specialist, it can be promoted into senior positions as a Portfolio Manager III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Portfolio specialist. You can explore the career advancement for a Portfolio specialist below and select your interested title to get hiring information.