Service Management and Infrastructure is looking for a Senior/Staff Backend Software Engineer to build out the backend system for Zoox ride-hailing service. You will be responsible for designing, implementing and optimizing the system for real-time vehicle tracking, fleet dispatch, payment processing, vehicle routing and service area management. Zoox robots take missions like rideshare trips, roaming, resting, charging, cleaning, returning to depot, R&D missions. It is the backbone of our autonomous vehicle ride-hailing service and the brains that connects our riders and vehicle operators to our robot fleet.

Scope of Work:

Fleet Dispatch

Vehicle Roaming: Assign non rider missions for vehicles not carrying riders

Dispatch utility missions like charging mission, return to base missions, R&D missionsFleet distribution based on demand forecast

Dispatch optimization for different and perhaps conflicting objectives like low rider trip waiting time, low vehicle energy consumption, high vehicle fleet utilization rate.

Payments

Promotion

Dynamic pricing models based upon time and mileage including taxes and regulatory, and product fees

Billing

Payment processing

Stripe Integration

Full and partial refunds

Tax calculation

In this role, you will:

• Design and build a scalable, efficient, and robust backend system for Zoox’s ride-hailing service
• Be the owner of core functionalities like payment system, fleet dispatch, service area management to define the technical roadmap, development plan and execute on them effectively.
• Ensure the best practices in software development including design review, code review, software testing, documentation.
• Stay abreast of industry trends and emerging technologies to drive novel solutions of our challenging problems of robotaxi ride-hailing service. 
• Collaborate with teams of world-class engineers, product managers, technical program managers from diverse backgrounds with expertise in distributed computing, rider experience, web and mobile applications, autonomous driving, mapping, AI, and software infrastructure to understand their requirements and incorporate them into the design and implementation of the backend system.

• Bachelor’s/Master’s degree in Computer Science, Engineering, Mathematics, or related field.
• Proven experience in algorithm development, with a strong emphasis on operational research methodologies.
• Proficiency in programming languages like Java or Kotlin, Python.
• Experience developing cloud services and an understanding of design for scalability, performance and reliability
• Knowledge about microservice design patterns and DB access
• Knowledge of engineering practices and patterns for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations

• Experience in applying operational research methods such as linear programming, integer programming, stochastic processes, and queuing theory to solve complex dispatch problems.
• Experience in transportation, logistics, or autonomous vehicles.
• Experience handling large data sets and scaling service horizontally to a large number of users.
• Experience in Payment Gateway Integration, Transaction Processing, Tax Calculation, Billing, Dynamic Pricing, Refund/Dispute.

Compensation:

There are three major components to compensation for this position: salary, Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. The salary range for this position is $203,000 to $293,000. A sign-on bonus may be offered as part of the compensation package. Compensation will vary based on geographic location and level. Leveling, as well as positioning within a level, is determined by a range of factors, including, but not limited to, a candidate's relevant years of experience, domain knowledge, and interview performance. The salary range listed in this posting is representative of the range of levels Zoox is considering for this position.

Zoox also offers a comprehensive package of benefits including paid time off (e.g. sick leave, vacation, bereavement), unpaid time off, Zoox Stock Appreciation Rights, Amazon RSUs, health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance.

About Zoox

Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We’re looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team.

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Accommodations

If you need an accommodation to participate in the application or interview process please reach out to accommodations@zoox.com or your assigned recruiter.

A Final Note:

You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.