Company Description

More than 20 years ago, zooplus was one of the first to bring the pet category into the world of eCommerce. Today, we stand strong as Europe’s leading online pet platform, delivering moments of happiness to more than 9 million pet parents each year.

Job Description

We are currently looking for a Payment Manager (all genders) to join our team in Munich.
In this role you are responsible for the day-to-day business operations of the payment systems internally and with our partners. Furthermore, you have a leading role in the development of the department, defining future strategy and will be key to achieving companywide initiatives.
To accomplish your mission, you will use your analytical passion as well as your excellent stakeholder management & communication skills.

Your key responsibilities:

• Payment Systems: Monitor and manage performance of the payment systems processing all ecommerce payments.
• Data Analysis: instrumental in implementing a system of alerts, reports and deep dive tools to manage a complex payment infrastructure.
• Stakeholder Communication: Building and maintaining relationships with internal and external stakeholders. Working closely with Product teams to deliver the department’s strategy and supporting business cases.
• Reporting and Documentation: Preparing and presenting reports on system performance, trends, and risk assessments to senior management and stakeholder departments.
• Managing systems: configuring, testing and monitoring of Payment tools to optimize performance.

Qualifications

• You have relevant professional experience in payment processing, LPMs, Card acquiring.
• Your analytical skills are demonstrated by your mastery of analytical tools to solve real world problems.
• Proven experience in analysis and reporting using industry standard software e.g., SQL, Tableau, Excel, PowerBI.
• Ability to build effective relationships and sell concepts via personal, written and data story telling.

Additional Information

With more than 1,000 passionate professionals located across 10 European offices, we believe our success comes from working together and leveraging our international strengths. Expect to work in a hybrid environment, collaborating with colleagues in different locations remotely.

Our benefits:
🐾 20% discount in our zooplus shop
📖 Internal and external training
🎈 Team events
✈️ 28 vacation days and days off on 24th and 31st of December
🏋️ Corporate rates at a local gym chain (Body & Soul)
📱 Company mobile phone for work and personal use

Want to know more? Learn more about who we are and what we do and visit our LinkedIn company profile.

#LI-Hybrid

zooplus is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.