The Seasonal Educator is responsible for presenting mission-driven educational information to visitors at the Zoo’s exhibits, events, programs, tours, and interpretive centers. They also assist with animal encounters for summer programs and events.

Duties & Responsibilities

1. Facilitate conversations and brief presentations for guests to help them learn about Zoo New England's animals, conservation efforts, and mission, and about how guests can help.
2. Act as a goodwill guide by answering visitor questions.
3. Provide excellent customer service and positive interactions with all Zoo guests and employees.
4. Facilitate guest interactions with and exploration of biofacts, exhibits, and hands-on activities.
5. Assist with education programs as needed, including member programs, events, tours, and camp.
6. Work with staff, volunteers, interns, and independently on projects and presentations.
7. Assume other duties as assigned by the Education Program Manager.

Minimum Job Requirements

1. 18 years or older
2. Available to work 40 hours per week (8 hours/day) including Saturday and/or Sunday
3. Ability to address audiences of all ages
4. Ability to provide excellent customer service to ZNE customers, clients, and employees
5. Excellent oral presentation skills
6. Ability to work independently as well as in a team
7. A strong desire to deliver ZNE’s messages, mission, and goals to our visitors
8. Reliable transportation to and from work
9. Willingness to spend long periods of time outdoors
10. Ability to lift and carry 50 pounds and walk over uneven terrain
11. Must agree to abide by all Zoo New England regulations concerning safety and conduct
12. Must submit written documentation from a physician or clinic that shows a negative TB test taken within the last 12 months

Preferred Job Requirements

1. Previous experience working with children
2. Previous exhibit interpretation experience
3. Bilingual candidates are encouraged to apply
4. Preferred candidates are usually enrolled in, or have completed, an undergraduate program or studies in zoology, education, biology, or a related field, or they have related life experience
5. Current CPR / First Aid certification

Hours, Location, and Term of Appointment

Hours: 9:00am-5:30 pm 5 days/week including Saturday and/or Sunday

Location: Franklin Park Zoo

Term: Maximum of 14.5 weeks, early June – late August

Zoo New England is an Equal Opportunity Employer by Choice

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