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Qonten
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Call Center Customer Service Representative
Qonten Lancaster, CA
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$41k-52k (estimate)
Full Time 2 Days Ago
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Qonten is Hiring a Call Center Customer Service Representative Near Lancaster, CA

**Call Center Customer Service Representative**

- | Fri, 26 Nov 2021 18:39:09 GMT

Develop and maintain a knowledge base of the evolving products and services. Positive and professional demeanor. Ability to prioritize and multitask. We are seeking a Call Center Customer Service Representative, who has high standards and is effective in building relationships with staff, customers, and clients.

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For more information please click the link below

**part time**

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- | 2 hours ago Previous experience in customer service, sales, or other related fields. Develop and maintain a knowledge base of the evolving products and services.

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- | 1 hour ago Minimum 1-year customer service representative (required). Provide exceptional service to all internal and external customers.

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- | 3 hours ago Responds promptly to customer needs, solicits customer feedback to improve service. Customer Service Representatives are problem solvers with good negotiation

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- | 2 hours ago Minimum 1 year of customer service experience working within a call center environment is required. Experience de-escalating customer service calls through

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- | 1 hour ago Answer customer questions about our products and services. The incumbent will answer customer questions about products and service.

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- | 2 hours ago We are hiring call center representatives to handle inbound and outbound calls to assist customers with technical support issues. Paid time off after 90 days.

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- | 5 hours ago Previous Inbound or Outbound call center experience is preferred. Comfortable meeting performance metrics related to quality and call handle times.

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- | 1 hour ago Transferring calls to other departments/call centers if customer. Providing reporting on service levels for call center performance.

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- | 3 hours ago On this program, you will be answering questions & providing a great customer experience on every call. We have a variety of hours available to fit all schedule

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- | 4 hours ago Since this an entry-level role in banking, we're looking for strong customer service or administrative experience, especially within other contact centers or

Job Summary

JOB TYPE

Full Time

SALARY

$41k-52k (estimate)

POST DATE

04/26/2024

EXPIRATION DATE

05/09/2024

Show more

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The following is the career advancement route for Call Center Customer Service Representative positions, which can be used as a reference in future career path planning. As a Call Center Customer Service Representative, it can be promoted into senior positions as a Contact Center Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Customer Service Representative. You can explore the career advancement for a Call Center Customer Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Call Center Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Customer Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Call Center Customer Service Representative job description and responsibilities

A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.

02/26/2022: Pierre, SD

They speak with customers, listen to them gain a better understanding of their needs, and offer possible solutions.

04/02/2022: Lima, OH

They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.

01/07/2022: Saginaw, MI

Good call center agents often stand out from the crowd by being able to tailor the experience to specific customers.

04/02/2022: Topeka, KS

Mental health techs must be flexible, adaptable, and able to think quickly.

01/16/2022: Duluth, MN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center Customer Service Representative jobs

Mental disorders also affect children, the elderly and are a major problem for the homeless population.

04/02/2022: Lima, OH

Mental health technicians are at the forefront of a rewarding field.

03/03/2022: Battle Creek, MI

Some states require licensing for mental health technicians, so check with state requirements before choosing an educational program.

01/25/2022: Durham, NC

They may also be called psychiatric techs, mental health aides, or psychiatric aides.

01/15/2022: Fargo, ND

Ability to meet established customer service requirements.

02/09/2022: Rock Island, IL

Step 3: View the best colleges and universities for Call Center Customer Service Representative.

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