Lead Host/Hostess | Zoli's NY Pizza | Addison, TX

Join our team and build a career out of pizza! We are now hiring a friendly Lead Host to greet and seat our awesome guests. You’ll be the face of our restaurant and with a guest-first focus. The Lead Host is responsible for coordinating the operation and flow of the dining room, adjusting seating capacities to balance guests, and maximizing cover counts.

You must be able to work well under pressure in a fast-paced environment while maintaining poise and a professional demeanor, and effectively communicate with the Management team in order to provide our guests with the exceptional level of service they deserve.

What Makes a Great Job, Better?

• We pay above-industry-average pay rates.
• We provide company-sponsored medical, dental, vision, and life insurance benefits for full-time employees.
• We offer career advancement, mentorship, leadership, and cross-training opportunities.
• We have a fun, comedy-filled company culture
• All employees are given a 50% discount on our food at all locations.
• We offer flexible scheduling when possible.

What You'll Be Doing:

• Enthusiastically welcome every guest at the door
• Effectively use and understand Open Table reservation system
• Look over daily reservation notes prior to the shift and communicate with FOH Management regarding any special requests when necessary
• Communicate seating needs to host team, management, and server assistants/bussers
• Promote the company’s elevated level of service standards by exhibiting friendliness, knowledge of the restaurant, and attentiveness to the guests’ needs
• Monitor which tables are in use, available, and understand the flow and timing of our dining experience
• Be aware of when tables are reset and ready for guests and ensure the host team is paging/texting and seating guests as quickly as possible
• Keeps an accurate count of guests providing the kitchen and management with updates regularly
• Frequently check back and communicate with guests who are waiting to be sat
• Communicate with management about any tables who were under-quoted on the wait list or were sat after their reservation time

Requirements:

• You have at least 2 year of hosting experience under your belt.
• You have at least 1 year of Open Table experience under your belt.
• You're friendly, caring, and have a proactive attitude that's ready to work and greet people with a smile.

Job Types: Full-time, Part-time

Pay: $15.00 - $18.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Referral program
• Vision insurance

Shift:

• Day shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday

Work Location: In person