❗Are you seeking a workplace that not only values professional excellence but also knows how to have fun? Look no further! At Zöe Dental, we're not just a dental office – we're a family that thrives on positivity, camaraderie, and laughter.❗

We are seeking a versatile and skilled Administrative Team Float to join our practice. This dynamic role involves providing comprehensive administrative support across the admin team including insurance, collections, accounts receivable, checking patients in and out, answering phones, and scheduling patient appointments. The ideal candidate will be adaptable, detail-oriented, and able to thrive in a fast-paced environment.

Key Responsibilities:

Insurance Processing:

• Verify patient insurance coverage and eligibility.
• Process insurance claims accurately and efficiently.
• Communicate with insurance companies to resolve claim issues.
• Assist patients with insurance-related inquiries and concerns

Collections and Accounts Receivable:

• Monitor accounts receivable and follow up on outstanding balances.
• Process incoming payments, including cash, check, credit card, EFT and recording in Eaglesoft in compliance with financial policies and procedures.

Patient Check-In and Check-Out:

• Greet patients with a smile and follow the check-in/check-out process.
• Collect necessary documentation and update patient records.
• Process payments and provide receipts.
• Schedule follow-up appointments as needed.

Phone Management:

• Handle incoming calls in a professional and courteous manner.
• Direct calls to appropriate personnel.
• Maintain 5-star phone certification and follow processes and protocols when answering phone calls.

Appointment Scheduling:

• Schedule patient appointments based on availability and urgency.

✅Patient focus ✅Teamwork ✅Strong communication skills ✅Excellent verbal, written, communication, and interpersonal skills ✅Empathy and a genuine concern for patients' well being ✅Ability to multitask ✅Commitment to ongoing professional development

We offer excellent compensation as well as rich benefits:

Incentive/ Bonus Program

Medical and Vision Insurance

Employer Paid $25,000 Life Insurance Policy

Ancillary Benefits (Accident, Term Life, Whole Life, Short Term Disability, etc.)

Paid Time Off

Community Impact Opportunities

Personal Development and Continuing Education Allowance

Growth Opportunities

Team Building Activities

Monthly Treats

Referral Program

Matching 401K Retirement Plan

Mission Trip Opportunities

Community Service Opportunities

Uniform Allowance

Free Dental Care

State of the Art Equipment and Technology

Best Employers of North Carolina for 6 Years in a Row

YOU DESERVE THE BEST!

As you are pursuing career opportunities, do not settle for work that is not challenging, fulfilling, and meaningful. If it is important to you to work with a professional team that does not compromise quality and understands that every patient should receive customized care and comfort, then Zöe Dental's values align with yours!

Our Core Values:

Accountability

Joyful

Teamwork

Integrity

Hospitality

Dedication

Learn more about our team:

zoedental.com

Facebook: https://www.facebook.com/zoedental.asheville

Instagram: https://lnkd.in/ggcEfVWB

TikTok: https://lnkd.in/gW9-NXM7

✨If you're ready to bring your skills to a dynamic practice that blends excellence and fun, Zöe Dental is the place for you. Join us and become a valued member of our exceptional team!✨

*If you feel comfortable, please upload your resume and a 1-2 minute video cover letter at https://lnkd.in/g3XF_9zq telling us why you think you are the perfect person for the job!* We can't wait to hear from you!

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Healthcare setting:

• Private practice

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):

• How many years of experience do you have working in a dental office?
• Do you have Eaglesoft experience?

Work Location: In person