2 QA Specialist Jobs in Novi, MI
Zobility is Hiring a QA Specialist Near Novi, MI
- Performs logging, tracking, submission, and updates status of customer claims.
- Maintain Quality documentation related to customer returns, ensures customer responses are provided on time and entered into applicable formats/online systems.
- Monitors quality performance and ensures accurate PPM is assigned and recorded for each claim and overall customer metrics (KPI).
- Facilitate & follow up with responsible parties and assess & perform Root Cause /Countermeasure (5-why, 7 QC tools, PDCA) analysis process.
- After reviews of results of investigation from responsible parties, determine to accept / reject the result of continue further investigation (KPI).
- Coordinate with internal and external parties to manage customer claims status and support safe launch/ongoing production.
- Monitor and justify abnormal cost (chargeback from customers) with accounting dept.
- To perform the job successfully, an individual must be able to execute each essential duty satisfactorily. Other duties, assignments and specific projects may be assigned at the discretion of management.
- Customer Claims Tracking And Follow Up
- Understand Customer requirements and company procedures to support customer response activities.
- Receive, file and notify all assigned customer claims to QA department management and relevant other staff. May train QA clerks or others about this process.
- Develop and maintain claim status tracking including metrics for internal and external use (weekly/monthly meetings)
- Support in on-site containment activities via writing of work instructions with relevant engineering departments and facilitate necessary contract services.
- Support QA Supervisor and Engineers in root cause analysis and countermeasure follow up with affiliates in order to ensure timeliness and effectiveness.
- Prepare and compose reports to management or customer based on results of root cause / countermeasure investigation.
- Continuously monitor status of response to customer claims, follow up with internal and external sources in order to maintain and improve timeliness of response to internal and external customers. Escalate delays to management that impact on-time responses.
- Create and/or support customer claims metrics (KPI's & PPM) and confirm each claim has accurate and appropriate defects assigned. Work with customer to adjust PPM as required including filing formal disputes and/or email/phone call follow up with customer.
- Communicate line claim responses to customer via required formats or systems, update responses and follow to closure with support of QA and other team members as required.
- Verify closure of issues internally as support to customer response including filing of proper documentation and data per customer requirements.
- Monitor chargeback records with accounting department to ensure / justify abnormal cost is processed accurately.
- Facilitate meetings with internal manufacturing facilities.
- Works with the company IATF16949 Management Representative to perform internal audits.
- Plan and lead quality improvement activity as a course of longer term reinforcement.
- Prepares reports to communicate plans and results of Quality Assurance activities.
- Maintain records, documentation and files as needed to support internal and external customer requirements.
- Maintain and issue meeting minutes
- Other duties as assigned
- Associates degree in Related Field and/or equivalent experience with quality assurance and quality management standard (E.g. ASQ Quality related certificate, standardization of quality management (TS/ ISO/ IATF))
- Must have demonstrated problem solving experience.
- Must have demonstrated organization skills.
Zobility is RGBSI's workforce management and staffing division. RGBSI is a multi-national corporation headquartered in Troy, MI with branches throughout the USA, Canada, Germany, and India.
Job Summary
Contractor
$90k-108k (estimate)
05/21/2024
07/02/2024
The job skills required for QA Specialist include Quality Assurance, Analysis, Quality Management, ISO, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a QA Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by QA Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for QA Specialist positions, which can be used as a reference in future career path planning. As a QA Specialist, it can be promoted into senior positions as a Quality Assurance Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary QA Specialist. You can explore the career advancement for a QA Specialist below and select your interested title to get hiring information.
If you are interested in becoming a QA Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a QA Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on QA Specialist job description and responsibilities
Primarily, their job responsibilities includes evaluating adequacy of quality assurance standards.
04/07/2022: Ogden, UT
They devise sampling procedures and directions for recording and reporting quality data.
04/27/2022: Kansas City, KS
Plan, conduct, and supervise test and inspection of materials and products to ensure quality is maintained.
02/22/2022: Carson City, NV
Analyze data to identify areas for improvement in the quality system.
05/08/2022: Fort Lauderdale, FL
Develop, recommend, and monitor corrective and preventive actions.
02/15/2022: Saginaw, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on QA Specialist jobs
Quality assurance specialists ensure production processes follow established regulations and quality standard.
04/04/2022: Canton, OH
Quality assurance specialists need to outline quality assurance policies and procedures, making sure that quality standards are assured.
02/15/2022: Juneau, AK
Every QA team follows a process to have a bug tracking tool like Jira, bugzilla.
02/09/2022: Rock Hill, SC
Know how to ask the right questions, and when to ask them.
05/04/2022: Pierre, SD
Assure ongoing compliance with quality and industry regulatory requirements.
04/03/2022: Boise, ID
Step 3: View the best colleges and universities for QA Specialist.
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