8 Guest service associate Jobs in Sebring, FL
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ZMC Hotels is Hiring a Guest service associate Near Sebring, FL
Company Overview
We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment;
extra cash or career growth. We hire friendly employees who provide quality service.
Job Summary
Fast, fun, and friendly are the main characteristics of this position. Checking in guests during peak hours, showing that classic customer service smile, and always having fun with this awesome team is what we want from you.
We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position.
These are 8 hour shifts that range from 7am-3pm, 3pm-11pm, and 11pm-7am.
Responsibilities :
- Ensure that all guests are being treated in an efficient and courteous manner and that all standards are being applied by all staff members.
- Address all guest concerns and ensure follow up is complete
- Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest expectations.
- Supervise the activities and the service levels of the bell staff to ensure that the arrival, departures and all other guest contact are conducted in an efficient and friendly manner.
Qualifications :
- Highly organized.
- Must possess a thorough knowledge of guest service and satisfaction.
- Requires good communication skills, both verbal and written.
- Most tasks are performed in a team environment with the employee acting as a team leader.
- Must possess basic computational ability.
- Must possess basic computer skills.
Benefits / Perks :
- Medical, Dental, and Vision options for full-time employees
- All employees get discounts on hotels across the country! Get franchise rates at all hotels within the same brand plus discounts on other hotels managed by ZMC Hotels
- Regular opportunities for bonuses
- $250 referral bonus for you and a referred associate
- DailyPay : access to your already earned wages before payday
- Opportunities for upward mobility and growth within the company
Last updated : 2024-03-28
Job Summary
Full Time
Accommodations
$26k-34k (estimate)
03/30/2024
04/19/2024
zmchotels.com
SCOTTSDALE, AZ
25 - 50
2019
NANCY CONTURSI
<$5M
Accommodations
Related Companies
About ZMC Hotels
ZMC Hotels manages a diverse portfolio of hospitality properties that provide for personal career development and will enlarge your capacity to work in a high performing business. ZMC Hotels is now a part of the Hall Equities Group family. Hall Equities Group is a small, private family business with over fifty years of experience and diversified holdings in sixteen states, ranging from hotels to waterparks, to industrial complexes, self-storage facilities, shopping centers, and apartment buildings. The ZMC Hotels group is on a launching pad for growth through new development and acquisitions. ...This is the place to grow your career! With over forty years business experience in hospitality, ZMC Hotels currently manages thirty-four locations and over 4,000 rooms. The company is committed to finding and developing enthusiastic and dynamic leaders. It is a place where your strengths are appreciated and your potential is developed through challenging work. Our employees need to know how to shift gears, change course when needed, and find the path to success. A passion for hospitality and superior guest service are a must! Join our team! www.zmchotels.com/jobs
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The job skills required for Guest service associate include Customer Service, Guest Service, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest service associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest service associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest service associate positions, which can be used as a reference in future career path planning. As a Guest service associate, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest service associate. You can explore the career advancement for a Guest service associate below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Associate job description and responsibilities
Monitor all check-in of guests and process all complaints and requests
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Administer all reservations for guests and forecasts requirements and handle various cancellation requests of guests.
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Provides quick, attentive, positive, friendly and professional service to hotel guests while communicating in clear and concise manner
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Support guests with registration and accommodation assignments, helping with special requests when needed and possible.
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Customer Service Associates perform a variety of support tasks to offer exceptional service to customers.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Associate jobs
Guest Services Associate falls under the broader career category of Hotel, Motel, and Resort Desk Clerks.
02/12/2022: Florence, AL
The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.
01/26/2022: Eugene, OR
A good guest services employee greets every guest with a smile and kind word.
01/26/2022: Evansville, IN
Because a guest service associate has to multitask and serve many guests at once, a good employee must keep calm under pressure.
02/07/2022: Tampa, FL
The best guest service professionals have a deep knowledge of how their companies’ products work.
03/30/2022: Lexington, KY
Step 3: View the best colleges and universities for Guest Service Associate.
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