Job Title: Business Analyst / Business Management Specialist

Location: Tallahassee, Florida (onsite)

Duration: 1 year extension

Rate: $60/hr to $65/hr W2 CHP

Start Date: June, 2024

Responsibilities:

• Establish, manage, and maintain strategic relationships with internal and external customers in one or more business segments;
• Assist with the daily operations and provide general administrative support to the assigned IT organization;
• Participate and assist in the preparation of the annual business plan for the assigned IT functional area;
• Assist with annual expense budgets utilizing proper accounting/budgeting controls;
• Assist with entering financial data into the tracking system and provide regular and ad-hoc financial status reports;
• Responsible for preparing reports, presentations, and articles to inside management and outside vendors;
• Respond to basic questions and concerns from the business areas;
• Serve as the liaison between IT technical teams, resource managers, and human resources organization to develop and implement appropriate IT talent management activities;
• Serve as the liaison between enterprise and end-users, outside vendors, contractors, and consultants to define and establish service and support requirements;
• Participate in the development, implementation and maintenance of IT communication strategies and plans;
• Regularly interact with functional groups within the IT organization to communicate and clarify customer requirements;
• Investigate and resolve customer relationship problems;
• Assist in organization change management; and
• Perform other duties as assigned.

REQUIREMENTS:

• The Department prefers the Candidate to have the following experience, skills, and/or knowledge for this position:

• Three (3) or more years utilizing MS Suite software (Excel, Word, PowerPoint) and Adobe Acrobat software;
• Proficient in conducting research activities utilizing internet search engines;
• Ability to provide effective communication and collaborative skills;
• Ability to coordinate numerous tasks and effectively conduct the initiative to meet overall objectives;
• Experience in creating presentations for executives;
• Combine patience, determination, and persistence to troubleshoot client issues;
• Strong results-oriented, problem-solving, and analytical skills;
• Enjoy working as a team as well as independently; and
• Experience working in the IT industry.
• Government related project experience is required