Description

Zinnia Health is a fast-growing integrated healthcare company. We value our employees and care for our clients. Do you have unique talents that you would like to share with others? We would love to have you join our team!

• Competitive Pay
• Career Development
• Competitive Benefits & 401k
• Values: Integrity, Teamplay, 1% Better Each Day

As a Operations Manager in a Substance Abuse Treatment Facility, you will play a crucial role in assisting individuals on their journey to recovery from substance abuse. Your primary responsibility is the daily administration and supervision of all facilities/clinics/programs. This includes fostering compliance with regulatory standards, successful business performance, and the direct supervision of facilities/clinics/programs directors and operational staff. He/she is also responsible for the planning and executing of specific projects, designed to assist in the accomplishment of the expansion plans of the organization.

DUTIES AND RESPONSIBILITIES:

• Supervising a team to assure timely completion of work and adherence to program policies and procedures.
• Providing weekly supervision through documentation of assessment of professional competencies, skills, and recommendations through weekly meetings and direct and periodic observation.
• Provide supervision and support of new hire orientation and training for staff.
• Complying with state/federal/and or certification/licensure training requirements and assure compliance.
• Provides supervision to operations staff.
• Looks after the overall management and quality of operational programs/departments.
• Provide employment support for operational staff as needed.
• Provide oversight, guidance, and completion of all location complaints and investigations related to staff and clients.
• Maintains compliance with national accreditation, and governmental regulations and maintains all program operating licenses.
• Responsible for overall program performance, and quality outcomes, including patient satisfaction with services.
• Responsible for all facility/clinic improvements and appearance.
• Adheres to company standards of conduct.
• To ensure that the developmental programs meet the organizational goals and objectives.
• Plan strategies and developmental plans for the welfare of the organization.
• Coordinate with the CEO, and other senior management for the development and implementation of programs.
• Ensure sufficient communication of information between all levels of the organization and implementation of strategies.
• To lead the organization, focusing on all the core functions of the organization.
• Ensures organizational corporate and clinical compliance with outside agencies and laws to maintain licensing and the welfare of the organization.
• Review of breaches and development strategies, policies and procedures, and subsequent implementation.
• Responsible for the growth and development of the organization and in its growth and acquisition of a new business, lead the due diligence process, presenting findings and recommendations to the CEO

SKILLS & COMPETENCY:

• The Candidate will show skills and competency in working with administrative staff, planning, and delivery of care, and review of effective methods of interventions in order to shape continuing service provision that will meet the needs of the organization.
• They will possess the ability to listen actively when spoken to and effectively communicates their thoughts to others.
• They will be sensitive to religious, ethnic, and cultural differences in others and show respect and empathy.
• They will be able to work alone but also in a team, with fellow staff, in the business setting, and will actively seek out advice and/or guidance in order to solve problems.
• The Candidate will have excellent time management skills and actively seek to accomplish tasks and be able to use a variety of methods and ideas to solve problems, whilst also being open to suggestions from others in order to find solutions.
• They will possess excellent project management skills/competence and will have the ability to manage several projects simultaneously.
• Excellent verbal and written communication skills, sensitivity, and approachability are essential, to enable them to connect with the internal and external teams/individuals with whom they are working.
• They must possess the ability to manage under pressure and conflicting demands, whilst remaining professional at all times, in order to make decisions and manage change.

MINIMUM QUALIFICATIONS & EXPERIENCE:

• High school diploma or equivalent, required; Bachelors degree, preferred.
• Previous experience working in a supervisor or management level.
• Direct clinical experience working with substance abuse/mental health patients with demonstrated knowledge and understan
  ding.
• Strong problem-solving and group work leadership skills.
• Ability to interact with people of all ages and cultural backgrounds.
• Ability to work independently and as part of a team.
• Sound, current computer, and small office management skills.
• Effective oral and written communication skills including proper use of communication tools and technologies.
• Ability to work flexible hours including some evening and weekend requirements.
• Access to a reliable personal vehicle and documented expenses shall be reimbursed.
• Must pass mandatory pre-employment screenings, including background checks and health screenings.

If you're ready to contribute to a mission-driven organization and be a catalyst for positive change, we'd love to hear from you! Join us in making a difference in the lives of those seeking recovery. Apply today!