About the team StreetEasy is looking for a skilled Principal Product Manager to support the transformation of renting, buying, and selling in New York City by building a customer-centric marketplace. Used more than any other local real estate platform, StreetEasy’s website and mobile apps provide vetted and verified listings, plus intuitive search tools and data-driven insights to guide people home here. Launched in 2006 and based in NoMad, Manhattan, StreetEasy is owned and operated by Zillow Group (NASDAQ: Z and ZG) and is a registered trademark of Zillow, Inc. About the role This role will lead the strategy, vision and execution for the dream and discover phases of the customer journey, from partnering with marketing on traffic generation and personalized communications to intuitive onboarding and a tailored search experience. You will deeply understand our users to provide them the right information at the right time for the right action, all in service of getting them home in NYC. If you're amped to make an impact by improving one of life's biggest and most challenging purchases, come join us! You Will Get To: Define, socialize, and acquire cross-functional and leadership support of product vision Identify insights and be responsible for the decision-making process, using frameworks to evaluate long-term impacts of strategic decisions while considering the organization’s tolerance for risk Build processes and frameworks to ensure internal collaboration across teams regarding shared customer drivers and research/data focus Coach product managers across StreetEasy on how to develop plans to explore customer problems for product lines, make data-driven decisions and build feedback loops Apply storytelling and persuasion to connect vision, strategy and action plans at the organizational level Drive a culture of constructive critique, challenging others to bring fresh and creative perspectives to solving customer problems and meeting business needs Collaborate across large groups to address a highly sophisticated problem space, spanning multiple platforms, pages and ownership areas Incorporate data, insights and causality to accurately project implications of complex system changes and develops methodologies for identifying and measuring system and outcome impacts This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role. In California, Colorado, Connecticut, Hawaii, Nevada, New York and Washington the standard base pay range for this role is $170,200.00 - $271,800.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Nevada, New York and Washington and may not be applicable to other locations. In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location. Who you are You are a product expert who knows how to make everyone around you better, bring clarity to ambiguity and influence without authority. A dedicated advocate for the customer, you know how to inspire others to care deeply about customers too. 10 years in a Product Management role, with a focus on building consumer-facing technology products. Ecommerce and/or marketplace experience required. Experience with SEO, traffic acquisition and up funnel activities including onboarding, profiling and engagement strategies. Familiarity with Content Management Systems (CMS) and using marketing tools to create, optimize, and personalize web user experiences preferred. Strong Product Management skills, experienced in independently owning sophisticated products and/or product portfolio Seasoned in mentoring and coaching others on standards and quality of product development Exceptional customer appreciation and ability to understand what they need, how to segment them and which segments to focus on. Skilled at iteratively building products to meet target segment needs including effective feedback loops Excellent communication skills in a fast-paced environment (verbal, written, and visual) who has the ability to influence and build consensus at all levels Adept at interacting with many team members and balancing a multitude of inputs (user and business needs) while planning work Experience creating product and communication artifacts that serve as exceptional examples for all team members to follow Get to know us Zillow is reimagining real estate to make home a reality for more and more people. As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people. Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list. Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at RecruitingAccessibility@zillowgroup.com. Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter. That’s OK! Introduce yourself to our recruiting teams and give yourself greater potential of finding a role that is a fit. Receive early access to events, jobs, and insights into life at Zillow. Join Our Talent Network Giving our employees more flexibility can lead to a more diverse and representative workforce. Cloud HQ represents our commitment to flexible work at Zillow, and a positive work-life integration. It’s living where you want, and wrapping your work around your life instead of vice versa. Cloud HQ doesn’t mean eschewing offices or never seeing each other in person; the office just serves a different purpose now. We are more intentional about how and when we get together.