20 Analytics Manager (Customer Experience, Business Units) | Hybrid - Sunnyvale, CA Jobs in Sunnyvale, CA
Zenith Services is Hiring an Analytics Manager (Customer Experience, Business Units) | Hybrid - Sunnyvale, CA Near Sunnyvale, CA
- Hybrid scheduled - Required to come onsite 2-3 days a week to Sunnyvale location
- Responsible for defining, enforcing and promoting policies and programs to ensure best in class Customer Experience and hence drive Customer Satisfaction across our marketplace business.
- Design and build reports, scorecards and dashboards
- Data mining including heavy text mining for gaining insights from text
- Generate insights, trends and actionable recommendations, leading to implementation of initiatives and projects
- Ability to build relationships and work cross functionally within partners teams (including Business Intelligence, Customer Care, Customer Experience, Business Units) Position Description
- This position is responsible for the operation of a department.
- An individual in this position will be expected to perform additional job related responsibilities and duties as assigned and/or necessary.
- Manages the development and execution of cross-functional projects (for example, systems, reporting, analytics) and analytics initiatives for Global Marketplace by partnering with business to determine needed capabilities to support global business strategies
- Evaluating existing systems capabilities and identifying strategic gaps
- Determining systems solutions that are sustainable
- Developing project plans based on business needs
- Working with project stakeholders to ensure alignment on project strategy and results
- Driving projects to completion and presenting results to leadership.
- Analyzes and interprets information to improve business efficiency and effectiveness by identifying industry data trends (for example, reputational metrics, seller scorecard indicators) and benchmarks
- Designing, coordinating, and implementing new reporting, analysis, and data-management solutions
- Providing guidance and advising on next steps based on insights objectives and research
- Proposing improvements for strategic and tactical initiatives (for example, driving experience scores, increasing reputation measures) and promoting the application of insights to support departmental and leadership decisions and goals.
Job Summary
Full Time
Business Services
$134k-173k (estimate)
02/21/2024
05/18/2024
zenithservices.com
HOPKINS, MN
100 - 200
Private
$10M - $50M
Business Services
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The job skills required for Analytics Manager (Customer Experience, Business Units) | Hybrid - Sunnyvale, CA include Insight, Business Intelligence, Initiative, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be an Analytics Manager (Customer Experience, Business Units) | Hybrid - Sunnyvale, CA. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Analytics Manager (Customer Experience, Business Units) | Hybrid - Sunnyvale, CA. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Analytics Manager (Customer Experience, Business Units) | Hybrid - Sunnyvale, CA positions, which can be used as a reference in future career path planning. As an Analytics Manager (Customer Experience, Business Units) | Hybrid - Sunnyvale, CA, it can be promoted into senior positions as a Business Analytics Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Analytics Manager (Customer Experience, Business Units) | Hybrid - Sunnyvale, CA. You can explore the career advancement for an Analytics Manager (Customer Experience, Business Units) | Hybrid - Sunnyvale, CA below and select your interested title to get hiring information.
If you are interested in becoming an Analytics Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Analytics Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Analytics Manager job description and responsibilities
They will ensure data accuracy and consistent reporting by designing and creating optimal processes and procedures for analytics employees to follow.
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Data analytics managers lead data science teams on a grander scale than a variety of other big data careers.
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Once the modeling and presentation are complete, the analytics manager comes up with business strategies with other managers.
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The final results are then presented to the key stakeholders by the analytics manager.
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Start with a workforce problem or question that the organization wants or need to solve.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Analytics Manager jobs
Gain Work Experience with Data Analytics.
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Obtain Professional Certifications.
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Decide how to analyze and report the metrics.
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Proven experience as an Analytics Manager or Data Scientist.
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Experience with Adobe Analytics and other analytics tools.
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Step 3: View the best colleges and universities for Analytics Manager.
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