We are currently looking for a motivated team member in our Business Development Center. The Automotive BDC Representative is responsible for making sales/service appointments for customers and is the frontline of communication in a customer’s service experience. A successful candidates will have ability to multi-task, be a team player, and have a pleasant personality. If you are a customer service professional looking to further your career with an established and respected automotive organization then please apply!

Responsibilities are to make sure your team is:

• Answer all incoming phone calls and schedule service appointments.
• Making outbound call, generate service appointments and log all customer comments.
• Schedule follow-up contact if no appointment is made.
• Reschedule no-show customer appointments.
• Schedule future contact as needed.
• Generate emails according to a pre-determined timeline to automatically schedule follow-up reminders for next contact.
• Contact customers based on current marketing initiatives.
• Respond to customer website requests.
• Contact internet customers via email and phone to schedule a service appointment

Job Type: Full-time

Pay: $45,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• 8 hour shift
• Weekends as needed

Supplemental pay types:

• Bonus opportunities
• Commission pay

Experience:

• BDC: 1 year (Preferred)

Language:

• Spanish (Preferred)

License/Certification:

• Drivers License (Required)

Ability to Relocate:

• Lindenhurst, IL 60046: Relocate before starting work (Required)

Work Location: In person