04/2022 Zanesville Metropolitan Housing Authority

Position Description

Title: Youth Employment Services Coordinator

Department: Resident Services

Supervisor: Resident Services Supervisor

FLSA: Non-Exempt

Duties and Responsibilities

Responsible for coordinating and providing services to resident youth (ages 16 to 24) and

Muskingum County youth involved in the YES (Youth Employment Services) Program.

Performs a variety of tasks involving planning, coordinating, and implementing efforts designed to assist youth in becoming self-sufficient young adults. Specific duties include the following:

• Organizes and oversees all aspects of the YES Program
• Maintains and manages client case load
• Actively seeks new clients by outreach and recruitment when necessary
• Provides services to youth to assist them in becoming self-sufficient such as educational opportunities, occupational training, supportive services, referrals to other social agencies, and job search assistance.
• Maintains good working relationships with community service agencies and other providers
• Provides case notes and clients progress to Job and Family Services/Ohio Means Jobs
• Provides monthly billing to Job and Family Services/Ohio Means Jobs
• Provides supervision for youth after school during open gym times
• Provides supervision for seniors during senior programming times
• Assists with James Singer Activity Center events
• Provides monthly board reports to supervisor
• Prepares ZMHA monthly newsletter
• Performs other duties as required
• Seeks out additional grant opportunities
• Participates in community volunteer events
• Transports and assists residents for activities and events
• Assists in keeping building clean

Qualifications and Knowledge

Bachelor's Degree in Social Science or a related field preferred. Two years of experience working with youth, or a combination of education and experience.

Good general knowledge of social work and resources available through community service agencies.

General knowledge of various computer programs, including: Word, Excel, PDF and Publisher.

Must know how to use the internet. Knowledge of audio-visual setup and troubleshooting.

Ability to address the public and present information in a clear and concise manner.

Ability to deal effectively with situations that require tact and diplomacy yet firmness.

Ability to establish and maintain effective and courteous working relationships with other employees, residents, and community agencies and other activities that provide services.

Reliable personal transportation and insurance coverage.

Must be bondable.

Valid Ohio driver's license

Eligibility for coverage under Authority fleet auto insurance.

Supervision Received and Given

Generally, assignments and instructions from the Resident Services Supervisor are broad, though there are intermittent occasions when the employee receives specific instructions. The employee initiates and performs routine activities without supervisory direction. Problems or situations that arise and are not covered by instructions are either dealt with independently, or in consultation with the supervisor. The employee's work is reviewed periodically for adherence to policies and the attainment of objectives.

The employee does not have any direct supervisory responsibilities.

Guidelines

The employee follows regulations and guidelines issued by the Workforce Investment and

Opportunity Act (WIOA) and Temporary Assistance for Needy Families (TANF), and local

Muskingum County Jobs and Family Services (MCJFS)/ Ohio Means Jobs (OMJ); as well as

Zanesville Metropolitan Housing Authority's policies and procedures. Frequently the employee acts independently in making decisions about the best course of action. For situations for which there are no guidelines, the employee may adapt existing guidelines, develop new guidelines, make a decision based on the circumstances, or seek guidance from the supervisor. When new guidelines are required, the employee develops them in consultation with the Resident Services

Supervisor.

Complexity

Work performed by the employee is routine in nature. The employee identifies work that needs to be done, prioritizes, coordinates efforts, and performs tasks. Occasionally the employee must make decisions regarding unusual or sensitive situations and must develop new solutions.

Scope and Effect

The employee's work primarily affects ZMHA's residents, but also Muskingum County residents. Successful implementation of the Youth Employment Services program results in significant improvement in the lives of ZMHA's residents and Muskingum County residents that are assisted by the program.

Physical Demands

Work is performed both in the office and in the community. The employee may sit comfortably to do the work or may be exposed to weather conditions. The work may involve some walking, running, standing, bending, kneeling, pushing, pulling, lifting, carrying of light or heavy items, and driving an automobile.

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• case worker: 1 year (Preferred)
• applicable: 2 years (Preferred)

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Zanesville, OH 43701: Relocate before starting work (Required)

Work Location: In person