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Zan's Refuse Service, Inc
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Customer Support Representative
$37k-47k (estimate)
Full Time 1 Month Ago
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Zan's Refuse Service, Inc is Hiring a Customer Support Representative Near Midlothian, VA

“An opportunity to join a growing, stable and recession proof company that values hard work and dedication from our talented team.”

We're looking for another valued team member to come aboard to support our wonderful Residential and Commercial customers.

This role serves as an additional point of contact for employees working in the field to customers on all matters pertaining to the day to day operations of the company. Customer service is key.

This person must think quickly on their feet, be able to multitask and manage multiple assignments at once, especially in MS Excel and must have attention to detail. Must be comfortable working in a fast-paced work environment. This person must possess basic problem solving skills and demonstrate common sense. High Energy is a great trait for success in this role, but not required.

Applicant must be able to demonstrate prior work experience where they showed attention to detail, MS Excel, multitasking and customer service phone skills.

Job responsibilities will include:

Answering the phone

Handling general administrative duties

Customer service

Special projects as assigned.

Must be proficient in MS Word and Excel. Person must be punctual, outgoing, friendly, positive, trustworthy and able to produce references upon request.

We offer Medical, Dental, 401k plan, disability coverage, life insurance, accident coverage and paid holidays.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off

Schedule:

  • Monday to Friday

Application Question(s):

  • Tell us why you would be a great fit for this role?
  • What are you looking for in your next opportunity with

Education:

  • High school or equivalent (Required)

Experience:

  • Customer service: 2 years (Required)

License/Certification:

  • Driver's License (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$37k-47k (estimate)

POST DATE

05/16/2024

EXPIRATION DATE

05/28/2024

WEBSITE

zansrefuse.com

HEADQUARTERS

Midlothian, MD

SIZE

<25

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The job skills required for Customer Support Representative include Customer Service, Problem Solving, Attention to Detail, Dedication, Multitasking, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Support Representative positions, which can be used as a reference in future career path planning. As a Customer Support Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Representative. You can explore the career advancement for a Customer Support Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Support Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Support Representative job description and responsibilities

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Customer support representative are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Support Representative jobs

According to numerous studies, today’s consumers expect customer support representative to be more proactive and personalized.

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Be as polite as possible when talking to clients over the phone.

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Consider using database to record activities and research product information.

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Learn to refer to other service or technical departments for follow up as needed.

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Understand the customer’s expectations.

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Step 3: View the best colleges and universities for Customer Support Representative.

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