Customer Care Advocate (Sales Consultants) Seelye Auto Group – Seelye KIA of Kalamazoo, MI

Seelye Auto Group is adding to our team of Enthusiastic, Ambitious Customer Care Advocates. The field of Automotive Sales is a lucrative career path with great opportunity for financial rewards with the average yearly income of over $57000 nationally. Voted one of the Best and Brightest Places to Work in Southwest Michigan, all our KIA sales associates are paid a salary plus bonuses for reaching sales objectives. Your success and annual income is limited only by your efforts and drive! Our Customer Care Advocates start at an industry-best pay plan. There are numerous opportunities for skilled candidates that share our passion to commitment, service, and quality. If you’re a motivated person who believes in being at the top of their game and contributing to the overall success of the organization we want to meet you! We are looking for professional and outgoing teammates who have a passion to serve. We're looking for those few who share our commitment to superior customer service which has defined who we are in our community.

Responsibilities:

• Customer Care Advocates take the customers through a thorough buying process supported by established selling steps, policies and procedures
• Develop and relay a high level of product knowledge around vehicle features
• Demonstrate operation of vehicle in showroom and via test drive
• Provide vehicle to customer through an established delivery process, ensuring that the customer understands the vehicle's operating features, warranty and paperwork
• Maintain an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction, loyalty and long-term clientele
• Develop a prospecting system, making calls and sending emails to potential customers to set appointments
• Close Deals!

Qualifications (Education, Experience, Certifications, Licenses):

• 2-5 years sales and/or customer service experience preferred, but not required (Restaurant Servers, Waitresses, Hospitality Employees are encouraged to apply).
• Automotive sales background a bonus but not necessary
• Ability to learn in person and online
• Excellent customer service, organizational and negotiation skills
• Self-motivated, goal-oriented and enthusiastic presence in a team environment
• Strong written and communication skills
• Consistent and stable work history (or educational studies)
• Valid driver’s license required and clean driving record
• Professional appearance and work ethic

*All potential employees must pass pre-employment testing including a background check and drug screen.

Benefits:

• Fast paced work environment
• Paid training and development
• Medical, vision and dental coverage offered
• Paid vacation
• 401(k)
• Salaried Position
• 5 Day work week / 40-45hrs

Shine On Camera:

Communication is key, so send us an email or video telling us a little bit about yourself and why you think you'd be a great fit. Seelye KIA Kalamazoo is recognized by Edmunds.com as a Premier 5 Star Dealer. We are looking for the best talent to shine with us. Is that you?? Send to: jrustenholtz @ seelye. com or tdouglas @ seelye.com

Work Remotely

• No

Job Type: Full-time

Pay: $45,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid time off
• Paid training
• Vision insurance

Experience level:

• No experience needed

Schedule:

• 10 hour shift

Supplemental pay types:

• Monthly bonus
• Performance bonus

Education:

• High school or equivalent (Preferred)

Experience:

• Sales Experience: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In person