Company Profile

Zadig & Voltaire was born in 1997 in Paris. It is an exciting, highly successful French brand offering affordable luxury fashion for women, men, and kids. The brand has been selling its edgy Rock & Roll chic including beautiful knitwear, jersey, leather, accessories, and jewelry. It embodies the effortless and luxury twist and reshapes the high-end market. Leather jackets, cashmere jumpers, silk tops, this is Zadig's signature style! We are a growing global brand and are looking for talented people to get involved.

Our website: http://www.zadigetvoltaire.com

Position Overview

We are seeking a motivated individual to join our orhanization as a General Manager for our newly announced San Marcos Premium Outlet location. Responsibilities include, but are not limited to, achieving sales objectives, maintaining, and achieving high operational standards, exceeding merchandising goals, building a highly motivated team, and furthering associates’ skills and clientele base.

This role requires excellent communication and organization skills, with at least 3-5 years of experience in the Fashion Retail industry (luxury preferred) at a management level. A successful candidate is a target-driven leader, has a very clear understanding of KPIs, ensures company standards are adhered to, inspires and motivates the team, and can provide excellent customer service.

Job Responsibilities

· Learning, referencing and applying product knowledge information to recommend, select, and obtain merchandise based on client's needs.

· Proactively seeking opportunities to upsell and add on additional merchandise, while enhancing the customer's experience, not overwhelming them.

· Establishing, meeting, and exceeding sales and performance goals.

· Building lasting relationships with clients and expanding the client book.

· Managing sales team by continually motivating staff to exceed sales and productivity goals while setting the store standard in fostering a positive, upbeat and energetic atmosphere.

· Exceeding expectations in identifying store trends and communicating these trends to the allocation team.

· Connecting with clients and understanding their needs, such as documenting and communicating customer requests.

· Accurately and efficiently facilitating and overseeing client purchases and return transactions.

· Watching for, recognizing, and handling loss prevention situations by displaying exemplary customer service.

· Managing the daily operations of the store through monitoring and managing various levels of store staff.

· Planning, identifying, communicating, and delegating appropriate responsibilities and practices amongst the sales team.

· Maintaining a knowledge of inventory, scheduling, setting sales goals, and training of sales associates.

· Ensuring that store merchandising, windows, and visual displays are maintained and consistent with the brand image.

· Maintaining clear, concise, and constructive communication lines open between the sales team and the corporate office.

· Seeking out top talent for the sales team through networking and recruiting.

· Maintaining employee relations, problem-solving, and acting as a leader to the sales team.

· Maintain a professional, positive work environment.

Position Requirements

· Exceptional communication skills, written and verbal

· Strong work ethic and leadership qualities

· Ability to analyze sales reports and data to determine business needs and develop strategies

· Know how to troubleshoot, problem-solve, and work well under pressure

· Ability to multi-task, prioritize, and manage team

· Strong organizational and customer service skills

· Resourceful, hands-on, and able to have a sense of urgency

Education and Training

· HS Diploma Required; Associate’s/Bachelor’s degrees preferred

Experience

-Minimum 2 Years Multi-Unit or High volume Experience

-Minimum 5 years experience in a luxury retail store environment

-Minimum 3 years of luxury/retail management

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Experience level:

• 2 years

Shift:

• 8 hour shift

Weekly day range:

• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Supervising Experience: 2 years (Required)
• Customer Service: 3 years (Required)

Ability to Relocate:

• San Marcos, TX 78666: Relocate before starting work (Preferred)

Work Location: In person