Description

Volunteer and Communications Specialist

About YWCA South Hampton Roads
YWCA South Hampton Roads (YWCA SHR) is the oldest and largest multicultural women’s organization in the world. YWCA SHR is dedicated to the fullness of its mission to eliminate racism, empower women and promote peace, justice, freedom and dignity for all. 

Serving approximately 8,000 individuals each year, YWCA SHR is a source of strength, courage and empowerment for women and families facing crisis. We are a community catalyst for meaningful change and the advocate for shaping vital impact through quality services responding to the critical needs of survivors of sexual violence and domestic violence. YWCA SHR works across racial, gender, religious and social lines with organizations-partners in all sectors to educate about disparities, advocate for change and provide resources and tools to dismantle oppressive systems. 

YWCA SHR is in the midst of a rapid transformation from a well-established direct service provider for women and families facing crisis to an organization working at the intersection of eliminating racism, empowering women and standing up for social justice, helping families and strengthening our community. 

About the Position

This position is responsible for managing the YWCA volunteer program, non-clinical internship program. Reports to the Director of Development.

Manage all marketing and communications initiatives including but not limited to media relations, digital marketing and analytics of social media, blog posts, etc.

ESSENTIAL DUTIES

The essential functions include, but are not limited to the following: 

· Coordinates the YWCA SHR volunteer program. 

· Coordinates the YWCA SHR non-clinical internship program. 

· Provides statistical data on volunteer activities as required by grants. Responsible for capturing outreach data in the VADATA system.

· Assists the YWCA SHR Development department with annual events as needed.

· Attends community collaborative meetings as directed by supervisor.

· Other duties as assigned. 

Media Relations/Communications

· Maintain effective and productive working relationships with media and community members and maintain current media contacts list 

· Support growing brand awareness, recommending effective marketing strategies and media buys 

· Write and disseminate news releases, news articles, and monthly blog posts

Content Management and Marketing Collateral

· Develop and implement monthly communications calendar with input from leadership team to understand goals and priorities, and draft content to reflect these priorities

· Assist in the development of digital marketing strategies for social media.

· Assist in the design and content of donor stewardship and external communication materials 

Digital Advertising and Analytics

· Serve as the lead point person for all digital advertising placements, including social media ads, Google ads, Facebook fundraisers, and external media vendors

· Write digital ad content and place and monitor the ads

· Research best practices for digital advertising and implement to improve ROI on budget spent

· Develop, implement, and monitor a process to track data for website, emails, social media, and digital advertising and make recommendations for improved performance across platforms to generate higher audience engagement and follow-through on calls to action

SUPERVISORY RESPONSIBILITIES: This position supervises volunteers.

QUALIFICATIONS 

We will consider exceptional candidates who demonstrate a strong combination of the specific qualifications and skills described below.

Minimum Requirement

Education and Experience

· Requires a Bachelor’s degree in social work or related human services field, or a combination of three (3) years education, experience and skill in working with victims of interpersonal violence.

· Experience of at least one (1) year of developing presentations and facilitating them to both small and large groups. 

· Two (2) years’ experience in communications, public relations, marketing and/or graphic design preferred, but not required.

Requirements

· Must be 18 years of age

· Must complete the training programs of YWCA SHR

· Must complete a successful background check

Skills and Competencies

· Demonstrate proficient knowledge of interpersonal violence and a strong commitment to ending violence against women.

· Must possess strong public speaking skills and the ability to communicate knowledge of the issues and dynamics involved with interpersonal violence.

· Must possess strong organizational skills.

· Demonstrate the ability to function as a part of a team with co-workers.

· Demonstrate the ability to work well with people of various ethnic, racial and socio-economic backgrounds.

· Demonstrate the ability to communicate clearly and effectively both verbally and in writing.

· Must be able to successfully pass a Criminal Background Check.

· Must complete the orientation training program of the YWCA.

· Must be able to work independently and manage multiple priorities.

· It requires a willingness to work and travel alone.

· Travel is required and access to reliable transportation is essential.

· Must have an excellent driving record and have a valid driver's license; certificate of insurance from an insurance carrier licensed in the State of Virginia.

CORE VALUES

The Volunteer & Outreach Coordinator is expected to model YWCA SHR Core Values:

· Compassion

· Honesty

· Integrity

· Ownership

· Responsibility

· Empowerment

WORKING CONDITIONS: Work is performed in a typical office environment with a high standard of confidentiality. The position is required to travel to allied professional and community offices with bags of material. Therefore, position must be able to carry up to 40 pounds for long distances. A typical work week is Monday through Friday, 9a-5p. Some evening and weekend hours are required. Willingness to work and travel alone. Travel is required and access to reliable transportation is essential.

PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact as normally defined by the ability to see, read, talk, hear, handle or feel objects and controls. While performing the duties of this job, the employee is required to: Frequently walk, use hands to finger, handle or feel objects, tools, or controls, and talks or hears. Often required to stand and sit; reach with hands and arms; and stoop, kneel, crouch, bend, squat or crawl. Ability to lift and carry up to 20-25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The noise level in the work environment is moderately loud. Physical capability to effectively use and operate various items of office-related equipment, such as but not limited to, a personal computer, calculator, copier, and fax machine. 

COMPENSATION: This position offers a hiring range of $42,000 - $44,000 that is based on experience and a full benefits packet to include health, vision, and dental insurance, 17 paid holidays, vacation, sick leave, retirement and other benefits. We actively welcome all candidates from a wide range of backgrounds who have the skills to fulfill this role – regardless of compensation history. This is a full-time, exempt position.

START TIMEFRAME

Position will be open until filled. Interested applicants are requested to submit a cover letter and resume to job posting at www.ywca-shr.org 

AMERICANS WITH DISABILITIES ACT (ADA) REQUIREMENTS

YWCA SHR is an Equal Opportunity Employer. ADA requires YWCA SHR to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are invited to discuss accommodations.