Do you want a career that makes a difference? As the YWCA North Central Indiana’s
Bilingual Domestic Violence Advocate you can help change the world for women and children in
our community who are striving for better lives. YWCANCIN is the leading emergency shelter
provider and services to domestic violence and sexual assault victims. Our programs help victims
survive abuse and build safer, happier healthier futures. We would love for you to be a part of our
incredible team that makes a difference in thousands of people's lives each year.

1. General Description
Provides case management and advocacy services to victims of domestic violence; plans and facilitates psycho-
educational groups; performs client support and referral duties associated with assistance to women and their
children in crisis, translates agency materials for Spanish-speaking clients.

2. Reporting Relationship
The Bilingual Domestic Violence Advocate reports to the Director of Crisis and Children’s Services.

3. Supervises
The Bilingual Domestic Violence Advocate has no supervisory responsibilities.

4. Responsibilities and Essential Functions

• Provides case management to assigned clients individually or in groups, exercising a considerable degree of professional judgment, in consultation with other staff, participates in development of client service plans, prepares and maintains current records on assigned cases according to program policies and procedures, including intake, treatment plans, progress notes, and other appropriate documentation.
• Plans and facilitates psycho-educational groups.
• Maintains familiarity with local housing and employment opportunities, assists clients in developing job opportunities, preparing for interviews, with transportation to appointments, and with finding suitable housing
• Identifies agency resources for client needs, maintains liaison with community agencies, including law enforcement system, frequently needed by clients, maintains current information on agency resources and intake procedures, support clients with referral intake process of community agencies.
• Provides referrals, case management and advocacy services to victims of domestic violence and non-residents, as assigned.
• Translates materials into Spanish.
• Enforces general rules and regulations according to the established policies and procedures.
• Participates in in-service training and regular staff meetings, including case management.
• Under supervisor's direction, provides consultation and education services to community agencies, groups, and individuals.
• Networks with area service providers, coordinates outreach efforts to Spanish-speaking victims of domestic violence.
• Remains current concerning new trends in domestic violence services.
• Ensures appropriate and accurate documentation regarding client interactions, in compliance with agency and grant standards.
• Ensures appropriate and accurate documentation regarding distribution of time and payroll, in compliance with agency and grant standards.
• Performs other duties as assigned.

Education and Experience
Undergraduate degree in psychology, sociology or related field, one to three years experience in related field or
other appropriate combination of education and experience.

Knowledge and Ability
Fluent in English and in Spanish. Knowledge of intervention crisis techniques and practices, thorough knowledge
of community agency resources and procedures, ability to prepare accurate and informative client records,
communicates well and functions as part of a team, makes decisions based on the policies and procedures
developed by the YWCA, establishes and maintains harmonious interpersonal relationships exhibiting tact,
integrity, and good judgment, must be certified in CPR within probation period.
From: YWCA North Central Indiana