Job Type
Full-time

Description

The Aftercare Community Health Coordinator’s primary responsibilities are to assist individuals and community by addressing barriers to behavior change with an awareness of the impact of social determinants of health. The ACHC will help YW clients and their families navigate and access healthcare services, community resources and services to provide social support and case management, and to advocate for individual and community health needs. The position will have responsibility for fostering and sustaining relationships with YW program staff, community stakeholders and service providers. This position includes On Call, shift coverage for program service. This position reports to the Aftercare Services Manager and provides services at multiple sites in New Castle County.

Requirements

Coordinate aftercare community health follow-up case management

• Coordinate service calls within 48 hours
• Use call center and case management software for updating client info; manage resource database
• Submit program data as needed for outcomes reporting on a timely basis

Screen and refer clients to health care and social services

• Develop and implement strategy for screening, assessment, safety planning and referrals of clients to facilitate adoption of healthy behaviors
• Prep materials and engage in community outreach and education
• Track and monitor clients' progress and connection to community resources and programming
• Attend weekly care team case management and review meetings, and provide updates to staff

Provide scheduling and shift coverage for program services (on-call)

• Track, schedule and complete monthly schedule of service shifts to ensure 24/7 access for crisis intervention
• Support coordination of client services across YW programs as needed

Maintain and grow positive internal and external relationships

• Maintain current stakeholder relationships and identify opportunities to strengthen partnerships through additional service delivery or special projects.
• Support YWCA program leaders in identifying and recruiting new community partners and opportunities to deliver health services on-site.

Qualifications:

• Bachelor's degree in human services or related field, plus 1-2 years' experience in similar social or human service agency - OR - Associates degree and 2 years' experience working with violence victims in target populations
• Minimum of 3-5 years of health and social service related case management experience working with diverse populations
• Certification as community health worker a plus
• Demonstrated organization and project management skills
• Proven ability to work effectively with cross-functional teams
• Committed to YWCA shared values, mission and programs
• Committed to a culture of integrity and accountability for their own performance and the advancement of our clients

Job type: Full-time, exempt. We offer a comprehensive benefits package

Qualified applicants should use the provided link to apply, and include a cover letter.

YWCA Delaware is a leading advocate for women by providing housing, violence prevention and sexual assault crisis services, financial empowerment, racial justice and youth programming. We empower women politically, financially and socially while fostering the confidence and can-do attitude needed to eliminate barriers and overcome life’s obstacles. We are a statewide organization headquartered in Wilmington, Delaware. Annually we serve approximately 6,700 participants within our comprehensive programs. Our mission is to eliminate racism, empower women, stand up for social justice, help families and strengthen communities.

Salary Description
55000-60000

Job Type: Full-time

Pay: $55,000.00 - $60,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• New Castle, DE: Relocate before starting work (Required)

Work Location: In person