Overview

NGA Group Companies do not include salary ranges in job postings because the total compensation is dependent on the candidates’ experience, the position location, and several other factors. At times, job posting sites add a salary range without the approval of the NGA Group Companies and the ranges provided may be inaccurate and/or misleading. We encourage candidates to apply to our NGA Group Companies and discuss their compensation expectations as part of the recruitment process.

This position is within NYK Group Americas Inc.

The purpose of this position is to provide notices or other information to customers for holds, vessel arrival information, customs information, delays, or release status notifications. This position is also responsible of communicating all import issues to internal and external customers and providing follow-up as needed for resolution.

Responsibilities

• Monitor trade schedules for upcoming Import vessels to the US
• Process Import Vessels documentation
• Perform data quality/accuracy check for manifests in Presto & Vilden
• Accurately process and/or input or update B/L information
• Engage in e-mail communications with external & internal parties (customers, terminals, customs, agents, etc.)

• Review release check-points on BL's to issue release to terminals
• Review/update BL's in Presto & Vilden from correction notices
• Create/Maintain excel status spreadsheets for VIP Accounts
• Monitor FROB (foreign retain onboard) Cargo for customs statuses
• Demonstrate effective “Integrity Value”by consistently acting courteously with customers, co-workers, and vendors
• Demonstrate “Intensity Value”by working diligently and effectively with fellow team members

Qualifications

Qualifications:

• Excellent written and verbal communications skills
• Knowledge of Microsoft Office Excel
• Strong problem-solving skills
• Ability to multitask and prioritize workflow
• Strong typing skills
• Detail oriented
• Excellent organizational skills
• Apply “Innovation Value” by striving for continuous improvement.

Preferred Education:

High School degree or equivalent

Work Experience: 

Minimum 3-5 years business experience; 2 years industry related experience preferred.

The employee is primarily seated while performing the duties of the position. Occasional walking, stooping, filing, lifting, or standing is required. The hands are regularly used to write, type, file, key and handle or feel small controls and objects. The employee must frequently talk and be able to hear.