Join our team as a dedicated Case Manager, guiding homeless youth and young families through the journey to stable housing and self-sufficiency.

We are currently seeking a dedicated and compassionate individual to join our team as a Case Manager for our Rapid Rehousing Program located in Rio Rancho, NM.

Job Responsibilities:

• Conduct in-depth assessments to identify and address housing barriers faced by homeless youth and young families, tailoring interventions to meet their unique needs.
• Serve as a liaison between property managers and program participants, ensuring smooth communication and resolving issues, while fostering positive relationships.
• Develop personalized housing and financial management plans with clients, aligning with their goals and eligibility criteria, and provide ongoing support and planning.
• Conduct proactive home visits to monitor progress and offer assistance, mobilizing resources to support participants' community reintegration.
• Assist participants in creating individualized goal and action plans for permanent housing and self-sufficiency, while maintaining a referral network for ongoing support.
• Assess life skills needs and provide tailored training, such as communication, problem-solving, and household management.
• Coordinate with educational and vocational programs for participant access, and organize workshops on relevant topics like financial literacy and job readiness.
• Collaborate with partners to develop recreational and social activities for community engagement and peer support.
• Provide crisis intervention and support for participants facing housing instability, mental health, or substance abuse issues.
• Advocate for participants' needs and rights within relevant systems and organizations.

Qualifications:

• Experience providing life skills training or vocational guidance to vulnerable populations, especially homeless youth.
• Familiarity with trauma-informed care and motivational interviewing, with a focus on evidence-based practices.
• Ability to communicate effectively with diverse individuals and groups.
• Experience in program development, curriculum design, or workshop facilitation is a plus.
• Knowledge of community resources and social service systems related to housing, education, employment, healthcare, and mental health.
• Strong interpersonal skills, including empathy, active listening, conflict resolution, and adaptability to changing priorities.
• Ability to work independently and collaboratively within a team environment.

What are the minimum education requirements?

• Bachelor Degree in Human Services preferred
• OR a two years degree in Human related services and at least one year related experience.
• OR a high school diploma or GED and at least two years related experience.

What are the scheduled shift you are looking to fill?

• Monday through Friday - 8AM - 5PM

What about the benefits Youth Shelters & Family Services offers?

• We offer a range of benefits for our full time employees including; a generous PTO package, Medical, Dental, Vision, and Employer Paid Life Insurance.
• Continuous training opportunities to enhance your understanding of the issues affecting our youth and improve your ability to serve our clients.
• We offer a supportive work environment and the opportunity to make a meaningful impact in the lives of young parents and their children.
• We provide all of our employees with access to an Employee Assistance program and Earned Sick Leave.

Our Mission Statement
Youth Shelters & Family Services is a dedicated organization providing life-changing support to homeless, runaway, and in-crisis youth in northern New Mexico. Our mission is to offer shelter, along with comprehensive assistance in health, safety, education, and workforce development, empowering young individuals to lead independent and purposeful lives.

Help us make a difference by joining our team at Youth Shelters & Family Services!

Youth Shelters and Family Services proudly embraces diversity and is committed to creating an inclusive workplace. We are an Equal Opportunity and Affirmative Action employer, fully compliant with the Americans with Disabilities Act (ADA). We strongly encourage individuals from all backgrounds, including minorities, women, veterans, individuals with disabilities, and LGBTQ individuals, to apply!

This organization participates in E-Verify

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Case management: 1 year (Required)

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Rio Rancho, NM (Required)

Ability to Relocate:

• Rio Rancho, NM: Relocate before starting work (Required)

Work Location: In person