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Youth Action Project
San Bernardino, CA | Full Time
$49k-65k (estimate)
10 Months Ago
OPPORTUNITIES, INC.
San Bernardino, CA | Full Time
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OPPORTUNITIES, INC.
San Bernardino, CA | Full Time
$57k-74k (estimate)
3 Months Ago
Quality Assurance Coach
Youth Action Project San Bernardino, CA
$49k-65k (estimate)
Full Time | Civic & Environmental Advocacy 10 Months Ago
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Youth Action Project is Hiring a Quality Assurance Coach Near San Bernardino, CA

NOTE: This position requires candidates to complete our online application, which can be found at: https://tinyurl.com/YAPQACoach
Please follow all application requirements to remain in consideration for this position. Thank you!
SummaryThe Quality Assurance Coach (QAC) creates and oversees our school-based programming in accordance with organizational standards and performance objectives. The QAC must drive academic gains by collaborating with staff, District/community partners, students, and families while ensuring nurturing and safe learning environments. The Quality Assurance Coach will provide technical assistance, coaching, and monitoring of Youth and Site Leaders at multiple District sites for site-based, expanded learning programs to ensure that high-quality, expanded learning programs are consistently delivered to students. Additionally, the Quality Assurance Coach will assist in scheduling employees, assist the Assistant Program Director with administrative duties, and ensure the safety and quality of programs.
As a Quality Assurance Coach, you will 
model professionalism and leadership for Site Coordinators, provide staff development training and follow-up coaching and support to ensure they are best prepared to teach, help, inspire, and nurture students. 
Primary Responsibilities
Program Compliance/Management
  • The QAC will support the Assistant Director of Programs and work alongside program leadership to develop staff and ensure program-wide standards and best practices are followed at all expanded learning sites.
  • Maintains observation logs, site visit reports, and agendas as documentation of technical assistance provided.
  • Coordinates delivery of services to sites such as special events, guest speakers, and field trips.
  • Acts as a resource to site staff in curriculum development and as a student recruitment, retention, and program design leader. Assists in the selection of appropriate curriculum and materials. 
  • Assists in the YAP staff recruitment process
  • Attends scheduled meetings with CAPS administration
  • Approve and input time corrections as needed in our payroll system
Staff Management
  • The Quality Assurance Coach ensures that Site Coordinators are ready to create a quality expanded learning program; this allows students to experience the following:
    •  physical and emotional safety
    •  positive student-to-student and student-to-adult relationships
    •  engaging and relevant academic and enrichment activities
    •  growth in academic achievement
    •  opportunities for youth leadership. 
  • Provide support, assistance, modeling, and guidance to sites and staff to implement quality expanded learning programs in compliance with requirements.
  • In collaboration with the Site Coordinators, and Assistant Director of Programs, the QAC will provide leadership, coaching, training, and performance assessments for program staff to ensure quality programming is delivered to students. 
Qualifications
  • Bachelor's degree in liberal studies or a related field with a minimum of 5 years of related experience preferred.
  • At least 2-4 years in leadership or staff development position; leadership experience in recreation or educational field desirable
  • Ability to Support Site Coordinators in professionally and effectively collaborating with school administration, staff, public officials, private sector officials, parents, and community leaders
  • Excellent communication, time management, and organizational skills
  • Public speaking skills
  • CPR and First Aid are required within 30 days of hire.
  • Bilingual Spanish preferred.
Requirements
  • Willing to work occasional evenings and weekends
  • Willing to travel to off-site staff development training and events
  • Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel), Google Suite, and project management software
  • Must pass Live Scan (fingerprinting), Background Check, and Tuberculosis Test
  • Ability to solve practical problems and deal with various concrete variables in situations where only limited standardization exists.
  • Ability to interpret various instructions furnished in written, oral, diagram, or schedule form.
  • Ability to identify and implement effective teaching strategies appropriate for students 
  • Ability to communicate effectively with diverse groups from all social and economic segments of the community.
Competencies Youth Centric
The ability to understand the factors that influence youth’s lives; awareness and support of youth’s rights and responsibilities; The ability to be respectful, genuine, honest, and accountable to the youth served; The ability to understand your role and the organization’s role in the life of youth; The ability to respect youth’s identities, preferences, needs, culture, and diversity; The ability to understand developmental issues that youth face.
Cultural Competency
Promotes and supports diversity; functions effectively within a new cultural context; interacts and responds effectively across cultures in a way that acknowledges and respects people of different cultural backgrounds.
Active Listening
Is actively able to process information to understand; can listen and meet the needs of youth and stakeholders; handles and utilizes feedback effectively; listens with depth and thoughtfulness.
Foster Teamwork and Collaboration
Fosters teamwork and participation; the ability to collaborate with others effectively and efficiently; the ability to build trust, respect, and rapport with stakeholders; encourages others to share their ideas, clarify, restate, and validate any concerns, and strategically work toward a collaborative resolution; actively supports and promotes YAP culture.
Results/Outcome Oriented
Efficiently and effectively can meet personal and agency goals successfully; sets clear objectives and measures process and progress; Takes the initiative in discussing alternative solutions to meet goals successfully; has the ability to be solution-driven, problem-solve, pivot as needed, and support leadership and the agency goals.
Promotes Vision and Mission
Promotes, understands, and supports Youth Action Project’s mission to empower youth and young adults to develop skills and habits needed for economic and social success. Promotes, understands, and supports Youth Action Project’s vision that all youth graduate from high school, transition into post-secondary education, and enter meaningful employment or entrepreneurial ventures by age 25.
DisclaimersWork Environment
The environmental conditions described are representative of those that an employee must meet to perform the job functions successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
  • Routine office environment.
  • Frequent independent travel.
The equal employment opportunity policy of the Youth Action Project, Inc. provides for a fair and equal employment opportunity for all employees and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, age, marital status, familial status, disability, or genetic information, in compliance with applicable federal, state and local law. Youth Action Project, Inc. hires and promotes individuals solely based on their qualifications for the job to be filled.
Youth Action Project, Inc. reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunities and/or perform the job's essential functions unless the accommodation would impose an undue hardship on the Company. This applies to all applicants and employees.
Youth Action Project, Inc. also provides a work environment where employees can be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation, bullying, discrimination, or harassment. We expect and require the cooperation of all employees in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all employees and applicants.
Diversity, Equity, and Inclusion are essential components of everyday life at Youth Action Project, Inc., and are critical to our mission of “Empowering Communities One Youth at a Time.”
We aim to foster a culture where every person feels valued, supported, and inspired to achieve individual and common goals with an uncommon will. This includes providing opportunity and access for all people across differences of race, age, color, ethnicity, gender, sexual orientation, gender identity, gender expression, religion, national origin, disability/abilities, veteran status, and socioeconomic background.
NOTE: This position requires candidates to complete our online application, which can be found at: https://tinyurl.com/YAPQACoach

Job Summary

JOB TYPE

Full Time

INDUSTRY

Civic & Environmental Advocacy

SALARY

$49k-65k (estimate)

POST DATE

07/09/2023

EXPIRATION DATE

05/12/2024

WEBSITE

youthactionproject.org

HEADQUARTERS

SAN BERNARDINO, CA

SIZE

200 - 500

FOUNDED

1965

TYPE

Private

CEO

PATRICIA L NICKOLS

REVENUE

$50M - $200M

INDUSTRY

Civic & Environmental Advocacy

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