At Your Life ABA, our unwavering dedication lies in delivering tailored and targeted interventions, founded in ABA Therapy. We tackle the most challenging cases that other providers might shy away from. Our team of passionate and qualified experts empowers each individual we support, guiding them toward realizing their fullest potential.

PRIMARY JOB RESPONSIBILITIES:

• Implement and represent YLABA policy enthusiastically.
• Represent YLABA professionally and ethically to internal and external stakeholders.
• Act as the receptionist for the center and maintain a warm and welcoming environment providing
• excellent customer service.
• Opening and/or closing clinic
• Responsible for day-to-day scheduling adjustments, Scheduling reroutes to prevent loss of billable
• hours due to cancellations
• Coordinating and assisting major and minor scheduling changes
• Monitoring client and technician cancellations in accordance with our cancellation policies.
• Assist clients and clinicians during center-based services.
• Assist with the preparation and maintenance of client files in accordance with YLABA policy and HIPAA
• Maintain inventory of all company equipment.
• Attending required training and meetings.
• Maintain at least 50% of total hours as billable.
• Perform other duties as assigned by the Operations Manager

EXPERIENCES & QUALIFICATIONS:

• High School Diploma or GED; College degree, preferred
• Minimal 2 years of experience in an administrative role.
• Flexible schedule to accommodate clinic and client needs (including evenings and some weekends).
• Ability to execute active listening and problem-solving skills to provide exceptional customer service.
• Ability to react to day-to-day operational requirements in a professional and timely manner.
• Ability to prioritize and multi-task to meet deadlines.
• Excellent inter-personal relationship skills and the ability to work with individuals of all levels.
• Excellent written and verbal communication skills including phone and email etiquette.
• Excellent computer skills and knowledge of MS Excel, Word, Outlook; ability to provide IT support and use new computer
• systems and iPads.
• Key characteristics: organized, energetic, intelligent, dependable, good listener, professional, attention to detail and
• collaborative spirit.

BENEFITS:

• Paid travel time and mileage reimbursement at IRS standards according to company travel
• Opportunities for advancement
• For qualifying employee benefits include medical, dental, vision, life insurance, flexible spending program, PTO, tuition reimbursement, 401K.
• Monthly corporate discount programs by major

Your Life ABA provides education, therapeutic and clinical support to children with autism disorder and severe emotional disabilities. Each child diagnosed with an autism spectrum disorder or other developmental delay has both amazing gifts and serious challenges. At Your Life ABA, we support these children and their families with compassionate, professional therapeutic services. Your Life ABA offers locations throughout Virginia to support children and young adults with autism or developmental delays.

Your Life ABA is proud to be an equal opportunities employer and embraces diversity in the workplace. We are also committed to providing a drug-free, safe workplace for our employees and the students we serve. For more information about Your Life ABA careers and benefits, please visit our website https://www.YourLifeABA.com