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Summary of Position
This position is responsible for providing accurate and complete information to customers. This includes responding to requests, resolving customer issues, and forwarding clearly documented information to appropriate staff when further action is required.
This position is also responsible for intake and will work as the court liaison. This position involves retrieving computer generated data to answer questions and updating those computer records.
Must be able to respond to and assist customers face to face in a variety of situations.
Essential Job Requirements
Required Education
High School Diploma or equivalent years of experience
Required Experience
Experience equivalent to required education, office experience preferred
Required Skills
and ability to work as a team member, as well as independently. Basic to intermediate computer skills are required. Bilingual or multi-lingual skills are an additional benefit.
Full Time
Business Services
$40k-50k (estimate)
05/17/2024
06/05/2024
ywcss.com
RIDGELAND, MS
1,000 - 3,000
1994
ROBERT L WELLS
$50M - $200M
Business Services
For over two decades, YoungWilliams has contracted with state and local government agencies to deliver services in the areas of child support, Medicaid, State Childrens Health Insurance (S-CHIP), Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance to Needy Families (SNAP), child care, and other assistance and self-sufficiency programs. We operate local child support offices, child support payment processing centers (also known as state disbursement units or SDUs), statewide customer service centers, intake and business processing centers, and other specialized projects acros...s the nation. We provide turn-key operations with a full complement of professional staff, facilities, and state-of-the art technology that integrates smoothly with state automated systems. All our projects have opened on time, every time, without any interruptions in service. Our expertise, outstanding reputation, cost effective solutions, innovative technology, hassle-free contracts, and client loyalty have helped us to become one of the nations most trusted partners to health and human services programs.
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The job skills required for Admin/Clerical include Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be an Admin/Clerical. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Admin/Clerical. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Admin/Clerical positions, which can be used as a reference in future career path planning. As an Admin/Clerical, it can be promoted into senior positions as an Administrative Assistant III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Admin/Clerical. You can explore the career advancement for an Admin/Clerical below and select your interested title to get hiring information.