• Must be able to multi-task between various responsibilities
• Provide friendly, accurate and complete information to customers
• Respond to requests and resolve customer concerns as they arise
• Must be able to make hard decisions and handle stressful situations while deescalating difficult callers
• Must be able to meet deadlines with a high level of professionalism and confidentiality
• Please note: This position is an in-office only position.

• Call center experience preferred
• Ability to find, read, interpret and document information from multiple sources including state and/or company systems
• Ability to type a minimum of 25 wpm
• Ability to sit for extended periods of time

Available Schedules

• Full Time - 40 hours per week
• Part Time Benefit Eligible - 30 hours or more per week
• Part Time - less than 30 hours per week

Work Arrangement

Please note: This position is an in-office only position.