YoungMoms is a non-profit social services program that equips pregnant and parenting young women with the support, resources, and skills needed to overcome obstacles, minimize social inequities, and build a strong foundation for their families. YoungMoms works with moms ages 21 and under who live in Southern Chester County, PA. Many of our participants face numerous challenges such as incomplete education, poverty, single parenthood, depression, and a general lack of options and opportunities. YoungMoms accomplishes our mission through a combination of:

• Comprehensive case management services
• Individualized goal-setting, support, and advocacy
• Monthly life skill workshops

Job Summary: YoungMoms Case Manager:

The YoungMoms Case Manager is expected to build strong partnerships with pregnant and parenting teen moms in Southern Chester County, PA. The Case Manager meets with clients to assess needs, situations, strengths and support networks.

Duties Performed/Responsibilities:

• Provides intensive case management services to ensure that clients receive the necessary support for achieving individual goals. Makes outside referrals when necessary.
• Helps clients identify goals and develop individualized plans to improve their well-being.
• Schedules and conducts home and office visits with clients. Provides transportation for clients as needed.
• Researches, refers, advocates and assists clients in applying for resources and benefits such as childcare and healthcare.
• Communicates regularly with mentors in order to monitor the mentoring relationship and provide support, encouragement and feedback to the mentor and client.
• Corresponds with clients and volunteers via Facebook and other forms of social media as needed.
• Tracks and documents client progress. Maintains and updates client files and other necessary documentation according to organization policy.
• Responds to crisis situations.
• Cultivates partnerships with local service agencies and professionals to enhance the program and provide support to clients.
• Prepares written status reports regarding the program and/or clients and submits to the Director as required.
• Notifies Director of any issues, problems or concerns involving clients, volunteers, or any other areas of the program.
• Attends monthly life skills workshops and other YoungMoms events and functions.
• Promotes the mission and vision of the organization.
• Attends staff meetings and training programs.
• Performs other duties as assigned by the Program Director or Executive Director.

Qualifications:

• Bachelor’s Degree required, preferably in social work, human services, or some related field
• Bilingual in Spanish and English required
• Experience working with at-risk youth
• Strong problem solving skills
• Excellent oral and written communication skills
• Ability to take initiative, manage multiple tasks, and meet multiple deadlines
• Ability to lead and encourage clients
• Ability to develop and maintain relationships with referral agencies
• Strong skills with Microsoft Office Suite
• Familiarity with Mac-based technologies a plus
• Have and maintain a valid state driver’s license, maintain automobile insurance coverage and have access to an automobile

Job Type: Full-time

Pay: $21.00 - $24.00 per hour

Benefits:

• Dental insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Evenings as needed
• Monday to Friday

Work Location: In person