Description

OUR CULTURE:

Guiding Principles describe our behaviors to support our organization’s work throughout its life in all circumstances, irrespective of changes in goals, strategies, and leadership. Our Guiding Principles are as follows: We CULTIVATE-We grow staff and volunteer leaders who will be stewards of the Y mission, resources, and opportunities. We OWN-We think long-term and act on behalf of the organization, beyond our own team. We WELCOME-We are inclusive of all people and all communities. We SERVE-We provide timely and excellent service to members, volunteers, community, and each other. We LEARN-We are never done learning and always seek to improve. We are curious about new possibilities and act to explore them. We UNITE-We work together to achieve big goals and speak as one voice. We RESPECT-We treat others with kindness and speak positively about other people in all situations. We PLAY-We celebrate, appreciate, and have fun!

The YMCA of Great Grand Rapids utilizes a Membership By Design framework, which is a member involvement and community building model for YMCAs across the country. All staff members—front-line, management, full- and part-time—and volunteers have a role to play in member engagement. These responsibilities can be broken into six steps:

1. Enrollment: Staff and volunteers encourage potential members to enroll in programs and activities that meet their needs.
2. Satisfaction: Staff and volunteers ask members continually about their satisfaction with a program or activity, track responses, listen to suggestions, and respond promptly in a manner consistent with the values of caring, honesty, respect, and responsibility.
3. Relationship Building: Staff and volunteers are open, friendly, and approachable to all YMCA members and participants. Staff and volunteers initiate interaction with and between members.
4. Education and Conversion: Staff and volunteers know about and share their knowledge of the YMCA, its programs, its policies, its mission, its values, and how it benefits members and the community.
5. Volunteerism and Leadership: Staff and volunteers create opportunities for members to volunteer in their areas of interest, and they ask members to do so whenever appropriate.
6. Ownership: Staff and volunteers encourage members to “own” the YMCA, using words such as “we,” “us,” and “our association” (and actions that match those words) to include members as well as staff and volunteers.

POSITION SUMMARY:

The Aquatics Director is responsible for the day-to-day operations, implementation of the branch aquatic programs, and meeting the aquatic needs of the community for our Mary Free Bed YMCA. The Director will ensure a safe, fun area for children and adults to interact and enjoy. This position requires face-to-face leadership in these programs and may involve early morning, evening, and/or weekend responsibilities.

ESSENTIAL FUNCTIONS:

Program and Community Development

• Administers swim lessons and aquatic programs
• Scheduling of Aquatic classes, programs, and staff
• Lifeguard/Swim Instruction as needed
• Develops and promotes programs with local schools, mailings, and press releases
• Prepares and distributes rosters and schedules instructors
• Distributes and collects program evaluations
• Implements preschool movement programs
• Audits payroll reports
• Increases the number of participants, groups, and programs
• Implements Character Development in programs
• Administers emergency First aid and Cardio Pulmonary Resuscitation (CPR)
• Handles parent/member complaints

Human Resource Management

• Supervises Aquatic department staff
• Carries out supervisory responsibilities in accordance with the Association’s policies and applicable laws
• Sets goals and objectives for each staff member
• Makes annual salary increment recommendations
• Fills staff vacancies in accordance with established Association policies
• Supports the Association in recruitment of diverse staff and volunteers
• Interviews, hires, and trains staff; plans, assigns, and directs work; rewards and disciplines employees; addresses staff complaints and resolves problems

Facility Management

• Maintains pool and deck equipment
• Orders and maintains pool supplies
• Maintains proper chemical stabilization
• Enforces safety standards
• Follows emergency procedures
• Ensures State of Michigan’s Department of Health requirements are met
• Maintains all areas in clean, presentable fashion
• Assists in overall branch quality and cleanliness

Fiscal Management

• Manages and monitors the department operating budget
• Manages the department annual budget development
• Monitors monthly budget and year-end forecast for all program areas
• Assists with Annual Campaign fundraising efforts

Membership Development and Retention

• Provides outstanding member service
• Registers aquatic participants
• Participates as Manager on Duty as assigned

Volunteer Development

• Recruits, trains, and rewards a diverse volunteer group
• Assists in cultivating volunteers from the membership and participant base

Performs any other functions necessary for the smooth and efficient operation of the YMCA of Greater Grand Rapids.

COMPENSATION

$47,000 - $58,000 annually; Full Time; Exempt

BENEFITS:

• Free YMCA Family Membership and discounted program fees
• Health/Dental/Vision Insurance
• Paid Time Off, beginning at 20 days per year
• 9 Paid Holidays per year
• 10% retirement contribution upon eligibility, learn more here.
• 403(b) retirement savings account
• The YMCA of Greater Grand Rapids is a qualifying employer for the Public Service Loan Forgiveness (PSLF) program. More information can be found here.
• Paid Parental Leave
• Discounted childcare
• Long term disability, basic life insurance and other voluntary benefits
• Ongoing training and development opportunities
• Access to the Employee Assistance Program and resources for you and your family
• Community Discounts, and more!

Requirements

QUALIFICATIONS:

Bachelor’s degree (B. A.) from four-year college or university; one - three years of recreation, pool management, lifeguard, swim instructor, or water park experience and/or equivalent combination of education, training, and experience required. Past supervision experience preferred. Ability to demonstrate aquatic skills. Ability to react quickly to emergency situations. Working knowledge of a computer and experience with a variety of software applications. Ability to interact with people from all ethnic backgrounds, ages, and lifestyles. YMCA experience preferred.

CERTIFICATES, LICENSES, REGISTRATION

• American Red Cross Lifeguard Certification required
• Swim Instructor Certification required with 90 days of hire
• Cardiopulmonary Resuscitation (CPR) for rescue
• First Aid Certification
• AED-Oxygen Certification
• Blood Borne Pathogen training
• State of Michigan criminal background clearance (ICHAT)
• Certified Pool Operator or YMCA POOL certification preferred

YMCA LEADERSHIP COMPETENCIES

Functional Expertise

• Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.
• Uses best practices, guidelines, and industry standards as a framework to improve performance.

Communication & Influence

• Interprets messages and body language effectively.
• Listens with the intent to understand the perspective of others by using appropriate communication methods, including open-ended questions.
• Responds to the individual needs of the other person.

Program/Project Management

• Organizes program or project resources, space, or deliverables to best meet intended goals and outcomes.
• Delivers a high-quality experience to members, participants, or project teams.

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The work environment and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to train and lead lifeguard and instructor staff.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of members, participants, and staff.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written or diagram form. Must be comfortable in a family pool atmosphere.

While performing the duties of this job, the employee is regularly required to stand and walk; use hands to finger, handle, or feel; stoop, kneel, crouch, or crawl; and talk or hear. The employee is frequently required to reach with hands and arms and climb or balance. The employee is occasionally required to sit and taste or smell. The employee is regularly required to swim; occasionally while supporting up to 300 pounds. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include peripheral vision, distance vision, depth perception, and ability to adjust focus.

TRAVEL

0-5% of local travel within the state of Michigan; occasional out-of-state travel may be required for educational conferences or training.