Description

POSITION SUMMARY:

The E Sports Attendant is primarily responsible for supervising youth and teens ages 8 years to 17 years during open play hours.

ESSENTIAL FUNCTIONS:

1. Model the YMCA character values of caring, honesty, respect, and responsibility in all aspects of position responsibilities, particularly through actions and conversations with guests.
2. Set-up and clean-up of E sports lounge including sanitizing equipment after each use.
3. Responsible for ensuring all equipment is working properly and documenting and notifying the supervisor of any equipment needing repair or replacement.
4. Ensures all guests are properly checked in and out.
5. Hosts esports lounge rentals and monitors the safety of the children.
6. Assists event participants with check in and ensures guests are satisfied with their visit.
7. Attends all required training and scheduled meetings and adheres to association and position training requirements.
8. Responds quickly, efficiently, and professionally to any emergency situations; responsible for completing necessary paperwork and notifying the appropriate professional staff member.
9. Assists with the general maintenance/ upkeep of esports gaming areas.
10. Enforces all rules and regulations promptly and professionally; responsible for notifying the appropriate professional on duty staff member of inappropriate behavior of facility users.
11. Adhere to association and position training requirements.
12. May work at any location and adjust your schedule as to the needs of the association.
13. Perform other duties as assigned by the manager.

YMCA COMPETENCIES (Leader):

1. Mission Advancement: Accepts and demonstrates the Y’s values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fund-raising.
2. Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person’s point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others.

1. Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.
2. Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

Qualifications

1. Minimum 18 years of age; high school diploma or GED highly desirable.
2. Minimum of one year gaming and/ or IT experience
3. Passion, enthusiasm, and commitment to the mission and cause of the YMCA
4. An enthusiastic personality with the desire to serve members, volunteers, guests, participants, and staff to create a culture of service within our centers.
5. Must be able to work weekends.
6. Ability to effectively manage multiple tasks simultaneously with attention to detail.
7. Ability to sit and stand for extended periods of time.
8. CPR/AED, and First Aid Certification, must include Adult and Child/Infant, obtained within 60 days of hire.

JOB COMPETENCIES:

1. Visual and auditory ability and willingness to respond to critical incidents and the physical ability to act swiftly in an emergency and follow the branch emergency plan.
2. Ability to work as part of a team. Develops harmonious relationships with staff, members, guests, and volunteers.