The Downtown Family YMCA opened its doors in 1964 and has since been a landmark in the Downtown Boise area. The facility has a full court basketball gym, a large cardio fitness center, multiple strength training systems and rooms, racquetball courts, a climbing wall, five fitness studios, three swimming pools, and multiple youth programming areas.

The Evening Facility Supervisor is responsible for overall supervision of the YMCA building and grounds during assigned shifts and to serve in other membership positions as assigned. Provides leadership and influence on others and fosters the Y’s culture by modeling engagement principles, capturing living our cause moments, and exemplifying and promoting safe behaviors.

Responsibilities:

• Support others in handling and resolving concerns and report incidents that may occur.
• Function as a point person for other staff, coaching frontline staff on their service and engagement behaviors and habits.
• In the absence of other Department Coordinator or higher-level leadership staff, monitor programs and activities to ensure adherence to association leading practices.
• Respond to member and staff concerns, questions, and emergencies in a positive and professional manner.
• Performs and fulfills other membership positions (Welcome Center staff, Lead, Membership Specialist) job requirements, for which this position is assigned.
• Build relationship when working with YMCA members, program participants, volunteers and staff.
• Assist and educate members and guest in YMCA policies and procedures.

Qualifications:

• Experience in customer service, sales, or related experience
• Excellent human relation skills and an ability to maintain positive communication with staff and members.
• Ability to address and make solid decisions in emergency situations.
• Ability to respond calmly and quickly to safety and emergency situations.
• Excellent verbal and written communication skills including telephone etiquette and computer use.
• Prior experience of successful supervision of staff and volunteers preferred
• Must be able to engage others in conversations and make all people feel welcome.
• Must have good interpersonal and communications skills and be sensitive, adaptable, professional, and articulate when dealing with others.

Schedule:

This is a part-time position averaging 5-10 hours weekly. Schedule requirements are Evenings 5:00pm-9:00pm as needed, Weekends 10:00am-2:00pm, 2:00pm-6:00pm or 10:00am-6:00pm as needed.

Welcoming and Inclusion:

At the Y, we welcome everyone whose behavior adheres to our core values of caring, honesty, respect, and responsibility. We advance our cause by building a stronger and more equitable community where everyone has the opportunity to learn, grow, thrive, and reach their full potential with dignity. The Y is a force for building bridges among all people–regardless of ability, age, birthplace, cultural background, ethnicity, faith, gender, gender identity, ideology, income, race, or sexual orientation. The Y is for all.

How To Apply:

External candidates must complete an online application. If you have any questions regarding the position, please visit our website at www.ymcatvidaho.org or contact jobs@ymcatvidaho.org. All current and previous YMCA staff must apply through their UKG account, and updated resume and cover letter is recommended.