The Downtown Family YMCA opened its doors in 1964 and has since been a landmark in the Downtown Boise area. The facility has a full court basketball gym, a large cardio fitness center, multiple strength training systems and rooms, racquetball courts, a climbing wall, five fitness studios, three swimming pools, and multiple youth programming areas.

The Membership Coordinator is responsible for creating a friendly, helpful, positive atmosphere for everyone who enters the Y through supervising assigned staff and by managing membership services and engagement activities.

Responsibilities:

• Work closely with the Director to ensure department operations are consistent with approved Leading Practices.
• Supervise staff, including hiring, onboarding, role-modeling, and coaching, scheduling and on-going development.
• Recruits and manages volunteers as needed per current Volunteer Policies and Guidelines.
• Engage members to deepen their relationships in the Y cause.
• Actively participates in team meetings and committees as assigned.
• Assist Director with staff meetings to keep staff advised and informed of all program offerings, class scheduling, membership changes, policies, etc.
• Responsible for enrollment of members, payment for all services, membership financial assistance, and member services and engagement activities.
• Conduct interviews with potential members, as needed.

Qualifications:

• Bachelor’s degree preferred.
• Excellent human relations skills and an ability to maintain position communication with staff and members.
• Ability to address and make solid decision in emergency situations.
• Excellent verbal and written communication skills including telephone etiquette and computer use.
• Prior experience of successful supervisor of staff and volunteer preferred.
• Must have good interpersonal and communications skills and be sensitive, adaptable, professional, and articulate when dealing with others.

Schedule:

This is a full-time 40-hour position. Schedule requirement is Monday through Friday, 9:00am to 5:00pm with some weekends as needed.

Benefits:

Treasure Valley Family YMCA provides a progressive work environment with great benefits for qualifying full-time employees. Benefits include:

• 12% employer-funded retirement plan after two years of service with immediate vesting and ability to make additional contributions to retirement benefits through 403(b) savings plan.
• High quality and affordable benefits including health (75% employer paid for family) and dental insurance (50% employer-paid for family).
• Free use of YMCA facilities for immediate family.
• Generous paid-time off package, earning at the rate of 24 paid days off per year to start.

Welcoming and Inclusion:

At the Y, we welcome everyone whose behavior adheres to our core values of caring, honesty, respect, and responsibility. We advance our cause by building a stronger and more equitable community where everyone has the opportunity to learn, grow, thrive, and reach their full potential with dignity. The Y is a force for building bridges among all people–regardless of ability, age, birthplace, cultural background, ethnicity, faith, gender, gender identity, ideology, income, race, or sexual orientation. The Y is for all.

How To Apply:

External candidates must complete an online application. If you have any questions regarding the position, please visit our website at www.ymcatvidaho.org or contact jobs@ymcatvidaho.org. All current and previous YMCA staff must apply through their UKG account, and updated resume and cover letter is recommended.