About Ace Hardware

Ace Hardware stores are locally owned and operated. This store is 1 of 5 locations under the same ownership in the Asheville area. We are proud to be part of the Asheville community and are committed to providing excellent customer service and to being Ace the Helpful Place.

ESSENTIAL DUTIES AND RESPONSIBILITIES (assist in all of the following):

STORE OPERATIONS
● Hire, train and develop store staff with goals for growth and success in their positions
● Coordinate the overall supervision of staff to ensure sales performance goals are met and company procedures are followed accurately
● Complete merchandising updates according to Ace Hardware standards
● Work with vendors to develop merchandising strategies for products

CUSTOMER SERVICE
● Promote Customer Service as The #1 Priority. This must be accomplished on a daily basis through observing, monitoring and coaching associate performance on the sales floor
● Drive customer satisfaction by ensuring that all customers are acknowledged, customer needs are met, and concerns are resolved quickly

INVENTORY
● Maintain accurate inventory at all stages through on-hand integrity, daily receiving and transfers, store communications, and by adhering to Ace Hardware's best practices
● Utilize available inventory reports to reduce shrinkage, maintain appropriate stock levels and maximize inventory accuracy

PHYSICAL DEMANDS
●Standing, walking, lifting (up to 25lbs)