**Marketing Operations Manager, Auto Retail**

at Upstart Remote By leveraging Upstart's AI platform, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates, while simultaneously delivering the exceptional digital-first lending experience their customers demand. Upstart's patent-pending platform is the first to receive a no-action letter from the Consumer Financial Protection Bureau related to fair lending. Upstart not only supports a large remote workforce, but also has offices in San Mateo, CA; Columbus, OH; and Austin, TX. **About Upstart**

Upstart is a leading AI lending platform partnering with banks and credit unions to expand access to affordable credit. As we transitioned to being a public company, were now poised to leverage our domain expertise and revolutionize every aspect of lending and credit risk evaluation. Weve recently expanded our offerings to include automobile refinancing and we plan to take on more verticals as the business grows.

Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, wed love to hear from you!

***The Team:***

Upstart's Auto Retail team is building the future for car buying. We're a fun-loving, hard working group of trail blazers who believe anything is possible with the right team. Offering a fully end-to-end digital retailing platform, including our leading AI lending technology, we are now better positioned than ever to deliver our mission of creating the world's best car buying experience with cutting-edge auto-retail software, while enabling effortless credit based on true risk.

More than $1 trillion of cars are sold each year in the U.S., yet it consistently ranks as one of the worst consumer experiences in America. This is the perfect chance to get in early, help fix that, and make a big impact in one of the world's largest industries. If that sounds exciting to you, we'd love to chat!

***Role description:***

As the **Marketing Operations Manager** at Upstart, you will **own the strategy and execution of our marketing automation platform with a focus on lead management, email automation and database segmentation.** In addition, you will partner with the marketing and sales team to plan, configure, and launch marketing automation and marketing analytics platforms and tools. This requires a technically minded, process-driven, results-focused individual who can liaise with our IT, Legal, and Sales Ops teams to clearly articulate priorities, gaps, pain points and translate those into functional operation requirements . The person in this role must have strong project management skills necessary to prioritize and execute on multiple projects with crucial due dates to ensure our marketing campaigns launch on schedule.

***Position Location -*** This role is available in the following locations: Remote #LI-REMOTE

***Time Zone Requirements -*** This team operates on the East/West Coast time zones.

***Travel Requirements -*** This team has regular onsite collaboration sessions. These occur up to **3 consecutive** days per **Month** at the **San Mateo, CA office**. If you need to travel to make these meetups, Upstart will cover all travel related expenses.

**How youll make an impact:**

* Bring operational efficiency to the marketing team by owning the technical setup and maintenance of marketing programs and tools (e.g. Hubspot, Salesforce, Google Ads, Linkedin Ads.)

* Collaborate with marketing, sales, and sales operations to evolve marketing automation best practices.

* Help manage execution on campaign creation, email drips, lead list uploads, and marketing tools integration.

* Partner with Sales Ops to manage and optimize end-to-end lead management processes, including database hygiene, lead scoring, lead routing and nurturing.

* Become a trusted subject matter expert and bridge between Marketing and IT, with the ability to clearly articulate priorities, gaps, pain points and translate those into functional operation requirements.

**What were looking for:**

* Minimum requirements:

5 years of B2B marketing experience either in marketing operations or sales operations.

3 years of Marketing Automation Platforms and CRM, Hubspot and Salesforce

Experience working with and/or managing cross-functional teams.

Bachelors degree or equivalent practical experience.

* Preferred qualifications:

Certification in Hubspot, Salesforce, Marketo, or other martech systems.

Certification in Google Ads, Facebook Ads, Linkedin Ads or similar platforms.

Experience with managing and executing email nurture sequences.

**What youll love:**

* Competitive Compensation (base bonus & equity)

* Comprehensive medical, dental, and vision coverage

* Personal Development and Technology & Ergonomic Budgets

* Life insurance and disability benefits

* Clubs and Activities (Game Nights, Fitstarters, Superwomen, Book Club, Investing Club, Money Discussions, Photography Club and Basketball teams)

* Generous vacation policy

* 401(k) and Employee Stock Purchase Plan (ESPP)

* Catered lunches snacks & drinks

Upstart is a proud Equal Opportunity Employer. We are dedicated to ensuring that underrepresented classes receive better access to affordable credit, and are just as committed to embracing diversity and inclusion in our hiring practices. We celebrate all cultures, backgrounds, perspectives, and experiences, and know that we can only become better together.

Location (City) * Location Preference *

As a digital-first company, we are providing our employees with the opportunity to work remotely across the US and/or from one of our physical office locations.

Please select from the list below your primary work location preference(s). Primary work location is defined as where you will spend more than 50% of your time working. Before making your selection(s), please check to make sure that the location is listed as an option in the jobs description above. Multiple selections can be made if multiple locations are available. Remote is considered a location.

San Mateo, CA

Columbus, OH

Austin, TX

Remote

**Voluntary Self-Identification**

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely **voluntary**. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Upstarts Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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