Wage : Benefits :

Benefits :

• Employee Assistance Program (EAP) 100% Company paid
• Employee Stock Ownership Plan (ESOP) 100% Company paid; allocations begin at age 21

Years of Credited Service Vested Percentage

Less than two years 0%

Two years 20%

Three years 40%

Four years 60%

Five years 80%

Six or more years 100%

• Daily Pay Employee’s option to work today get paid today
• 401K Company matching up to 4% (if elected)
• Medical, Dental, Vision, Life Insurance (no deductible medical option) Employer pays majority of premium
• Health Savings Account (HSA) (depending on plan selected)
• Paid holidays include : New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day (time and a half for worked holidays)
• Three days Bereavement pay
• Three days Jury pay
• Paid Family & Medical Leave Company paid premium
• Paid Sick & Safe Leave Employees earn 1-hour sick leave for every 40 hours worked

Essence of Position

To provide a pleasant and efficient bakery experience by actively engaging guests, ensuring they receive unparalleled hospitality and professional service.

Shared Expectations for all roles within our company include, but are not limited to the following :

• Creating a welcoming atmosphere for everyone.
• Embracing Yoke’s Core Values and Mission Statement as an integral part of your contribution to our team.
• Promoting Yoke’s sales and company growth by patronizing Yoke’s stores and representing our company in the community with a positive message.
• Participating enthusiastically with genuine care for our shared success, always remembering we are the owners of Yoke’s.

Tasks of Position

The following are core and essential responsibilities of this position. Associates are responsible for completing any and all duties assigned as required for the successful operation of our business.

All associates are required to perform their job duties in a manner which upholds the integrity and honesty of our company.

• Reporting for assigned shifts on time, and on a regular basis, capable of communicating clearly and demonstrating suitable physical abilities to safely perform assigned tasks and duties, prepared to provide excellent service.
• Promoting sales by providing our guests with products that are high in quality, consistent and produced according to the company formulas.

Ensuring that product stock levels are appropriate for time of day, season, and promotions.

• Providing exceptional guest service by using the skills outlined in the Make our Guest Crazy About Us training.
• Understanding and capable of performing the following : finishing par bake products, labeling product, rotating, writing on cakes, writing orders, implementing plan for ads, use of This One’s on Us cards.
• Maintaining proficiency in the production of the following products in accordance with company formulas and standards, while preserving a sanitary environment : Raised donuts, all cakes donut varieties, cream cake batters (muffins, pound cake, bundt cake) angel food cake, brownies, all cookies batters (gourmet, lunch box, specialty and seasonal) pies (fruit and cream) seasonal items (fudge, peanut brittle) and artisan bread dough and rolls.
• Operating (at minimum) the following equipment in a correct and safe manner : com-line, phone, scales, shrink wrapper, sheeter, doughnut hopper, doughnut fryer, divider / rounder, bread slicer, dishwasher, proof box, glazer, label machine, case lights, ovens, PFM / shrink, and retarder.
• Lowering cut raised doughnuts on racks, or cranking cake doughnut batter into fryer, turning doughnuts with sticks for consistent baking, glazing, frosting, or decorating variety of doughnuts to ensure a creative and quality presentation in the doughnut case.
• Observing color and verifies weight of doughnuts to ensure conformity to standards.
• Ensuring accurate production of doughnut variety by maintaining and analyzing shrink.
• Receiving and checking deliveries upon arrival to ensure ingredients are in good condition and the correct quantities are received.
• Communicating and completing guests’ special order requests with accuracy and timeliness.
• Mentoring new associates on task and assuring a positive learning environment.
• Finding a way to make our guests happy.
• Ensuring all work performed in the department is completed in accordance with all local, state, federal and company rules, regulations, and policies regarding workplace safety, food handling safety, and guest services.
• Participating actively in the Bakery Department’s accident reduction plan including : maintaining hood / vents, cleaning floors, sanitizing, and recognizing shelf order, safety features of all machinery, store evacuation plan, robbery policy, health codes for bleach, case temperatures, gloves, bin scoops, sink regulations, and storing regulations.

Supervisory Responsibilities

This job has no formal supervisory responsibilities; however, every Yoke’s associate has a shared opportunity to be a leader on the job.

The following quote exemplifies our belief in leadership for all associates :

Whether you are the president of a company or the janitor, the moment you step from independence into interdependence in any capacity, you step into a leadership role.

You are in a position of influencing other people. - Stephen Covey

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty sufficiently.

The requirements listed below are representative of the knowledge, skills, and / or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education and / or Experience

High school diploma or GED; or one to three months related experience and / or training; or equivalent combination of education and experience.

Language Skills

Reads and comprehends simple instructions, short correspondence and memos. Writes simple correspondence. Communicates effectively and pleasantly with guests, vendors and fellow associates at all times.

Mathematical Skills

Performs mathematical skills using units of American money and weight measurement, and volume.

Reasoning Ability

Applies common sense understanding to carry out instructions furnished in written or oral form. Manages problems involving several concrete variables in standardized situations.

Other Qualifications

Certificates & Licenses

Valid State Food Handlers Permit

Valid Driver's License or State I.D. Card

Yoke’s Provided Training

Bakery Skills Training levels One, Two, and Three

Food Handler’s Safety Training

HIPAA Training

Late Night Retail Safety Training

Yoke’s Safety Orientation Training / Active Shooter

Yoke’s Guest Service Training & Commitment

Optional : Hepatitis A vaccination provided by Yoke’s Pharmacy)

Physical Demands & Safety Expectations

Most positions within Yoke’s require physical effort to varying degrees. As such, associates are expected to be mindful of practicing Yoke’s safety standards at all times.

This may include using personal protective equipment when and where required, understanding ergonomic safety, chemical hazards, safe lifting techniques, lockout / tag out procedures, and emergency protocol.

All associates are required to report accidents within 24 hours.

No associate may pose a direct threat to the health and safety of self or others by willfully engaging in unsafe behaviors.

The physical demands listed below are representative of those that must be met by you to successfully perform the essential functions of this position.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, you are regularly required to stand for prolonged periods of time, walk, use hands, fingers, handle, feel, reach with hands and arms, climb, balance, stoop, kneel, crouch, crawl, taste, smell, talk, and hear.

Associate must continuously lift and / or move up to 10 pounds, frequently lift and / or move up to 25 pounds, and occasionally lift and / or move up to 50 vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those you may encounter while performing the essential functions of this position.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this position, the associate is frequently exposed to moving mechanical parts, occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, extreme cold, and extreme heat.

The noise level in the work environment is usually moderate.

Last updated : 2024-04-24