Are you a natural leader with exceptional problem-solving skills and strong business acumen? Are you seeking a role where sharing your knowledge using a collaborative and team-oriented approach resulting in support for local children & families and the community? This may be the opportunity for you!

The Ipswich Family YMCA is seeking a dynamic and inspirational individual to join our team as Director of Operations. This leadership position is accountable for leading operational activities for the Ipswich Family YMCA including membership, wellness programs, camp, sports & adventure, early education, and school-age child care. This role is critical to ensuring that the Ipswich Family YMCA strengthens the communities it serves and supports the mission, vision, and values of the YMCA.

Key accountabilities include: providing day-to-day direction and support for all operations at the Ipswich Family YMCA to ensure all budgetary and non-budgetary commitments are met, reviewing current membership and program offerings to determine which programs provide the best engagement and net impact, ensuring schedules best meet community needs and interests. The Operations Director will develop and implement recruitment, be innovative and creative with retention and recapture strategies to increase revenue while keeping up with the current trends. The successful incumbent will have the proven ability to establish and implement a business plan, prepare and manage a budget, develop financial and operational mitigation plans, leverage success to maximize impact and build and manage teams.

To thrive in this position, you have a Y story that connects your personal history with your professional career aspirations to support our team. You have proven success in being a self-led inspirational leader who is creative and also a thoughtful partner. You have a positive history of leadership in the areas of volunteerism and staff development, operations and financial management, strategic planning, and execution. You are able to take direction and have the vision to synthesize programs to deliver the vision. You are experienced in managing a mission-driven organization and building a highly collaborative team that shares ideas and celebrates each other's success.

In addition to a quality work environment, our YMCA offers competitive salaries, benefits, and professional development opportunities including;

• Paid training and development

• Advancement and growth opportunities within our seven YMCA locations.

• Free YMCA membership and employee discounts on programs.

• Health and dental insurance for full-time employees.

• 3 weeks paid vacation in addition to generous paid sick and personal time for full-time staff.

• Retirement fund with 8% company contribution (once vested/no match required).

• Employer-funded insurance.

• Bachelor’s degree
• Minimum of five (5) years of successful operational leadership experience, including management and supervisory experience
• Positive history of leadership in the areas of volunteer and staff development, operations and financial management, strategic planning and execution, and community and donor cultivation
• Demonstrated business acumen
• Experience in marketing and managing a mission-driven organization
• Exceptional written and oral communication skills
• The ability to conceive, develop, and implement innovative program offerings aimed at increasing engagement
• Ability to multi-task and prioritize in a fast-paced environment

The YMCA is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, protected genetic information, national origin, ancestry, sex, age, disability, veteran's status, or sexual orientation.

Key accountabilities include: providing day-to-day direction and support for all operations at the Ipswich Family YMCA to ensure all budgetary and non-budgetary commitments are met, reviewing current membership and program offerings to determine which programs provide the best engagement and net impact, ensuring schedules best meet community needs and interests. The Operations Director will develop and implement recruitment, be innovative and creative with retention and recapture strategies to increase revenue while keeping up with the current trends. The successful incumbent will have the proven ability to establish and implement a business plan, prepare and manage a budget, develop financial and operational mitigation plans, leverage success to maximize impact and build and manage teams.