POSITION SUMMARY:

Under the supervision of the Senior Membership Director and in cooperation with other YMCA staff, the Family Programs Director plans, promotes, implements, and manages a variety of membership activities. As a member of the branch membership team, they will work to strengthen relationships among members through family activities, coaching and creative programs that align with the YMCA of the Triangle long range plan. The Family Programs Director will be responsible for managing such programs in accordance with established policies and expectations of the YMCA.

ESSENTIAL FUNCTIONS:

• Promotes and delivers high-quality family programs serving members and program participants with an intentional focus on families, relationships and engagement where families are active together, spend quality time together and serve together
• Actively accountable for Kid Zone care that includes all aspects of Kids Zone programs; program quality, budget development/management, staffing, publishing pertinent information, an explanation of programs offered and is actively updated with the member’s best interest in mind. Developing this schedule includes tracking class attendance, making changes based on need and keeping consistent/quality information on web and app.
• Serves as part of the membership team focusing on member engagement through family programming including but not limited to kid zone care, family events, family programming babies through high school, mental health initiatives, and programming ensuring consistency with the YMCA mission and aimed at inclusion, diversity, and creativity.
• Hires, trains, and leads Kindercamp and Wee Camp Summer Camps
• Develops innovative programming to address identified needs in our Y and community to enhance our current offerings. Staffs and implements these programs and collects and reviews data to determine impact and sustainability.
• Responsible to lead initiatives for families at the branch. Works towards developing better systems and processes to ensure deeper connectedness among members and create an environment that supports overall health and well-being of our family members. Increasing opportunities for members 6 weeks to 17
• Assists with planning, promotion, and execution of broader family programs initiatives and events i.e family challenges, health fairs, and family weekends, etc.
• Models relationship-building skills in all interactions. Develops and maintains collaborative relationships with community organizations around families.
• Recruits and hires diverse staff across multiple dimensions of diversity. Responsible for onboarding and developing them for success through training, leading, scheduling, and evaluating to meet the needs of the community. Provides strong leadership and accountability to staff.
• Collaborates with other departments and across the association to strengthen membership engagement through cross promotion and coordinated programming.
• Maintains regular, clear, and concise communication within area of responsibility to both members and staff.
• Develops and leads an enthusiastic, energetic team that engages with members, is open to new ideas, and collaboration. Promotes and ensures an active staff culture based on our Missing and Cause and our Commitment to Serve.
• Regularly conducts scheduled audits of programs to ensure programs are being led within YMCA guidelines and to provide excellent feedback to staff for their growth.
• Responsible for to ensuring child-are areas are in good order, welcoming and clean.
• Has a strong presence being visible and available to serve the membership base. This job requires a schedule available to work nights and weekends. Candidate is committed to building positive, genuine relationships with members and staff. Provides direct leadership as needed.
• Responsible for implementing annual budget according to guidelines.
• Leads high quality quarterly staff meetings.
• Participates in Association Membership and Family Engagement initiatives.
• Fulfills on call duties as a lead engagement director for certain shifts monthly
• Assists with the YMCA Annual Campaign through development of staff team, recruiting volunteers and meeting annual fundraising goals as assigned.
• Other duties as determined by the supervisor.

QUALIFICATIONS:

• Bachelor’s degree in related field preferred and/or 1-2 years of related experience.
• Experienced in and passionate about creating and fostering communities and relationship building through programs.
• Demonstrated experience in program and personnel development.
• Ability to effectively manage staff, programs, and department schedules.
• Oral, public speaking and written communication skills.
• Requires a positive attitude, high level of initiative and professionalism, and enjoy working in and creating a strong team environment.
• Demonstrate initiative, effectively prioritize, and possess strong organizational skills.
• Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
• Multi-lingual desired but not required.

WORK ENVIRONMENT & PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device.
• The employee frequently is required to sit and reach and must be able to move around the work environment.
• The employee must occasionally lift and/or move up to 40 pounds.
• Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.
• The noise level in the work environment is usually moderate.
• Ability to obtain upon hire certifications in Basic Life Support, Basic First Aid, Emergency Oxygen and Emergency Medication Administration Training. All certifications must stay current while employed with the YMCA.
• The YMCA of the Triangle requires employees to comply with all COVID related PPE, cleaning, reporting and prevention expectations efforts. Further training and detail will be provided upon question and/or hire.